GreenHosters Posted January 3, 2010 Share Posted January 3, 2010 Hi, I have read through all of the "account creation failed" topics here, but none of them quite fit my issue. I am using cPanel 11.24.5-R38506 with WHM 11.24.2 All of the package names are the same in both WHM and WHMCS The packages are within the usage allowance The Username and Access Hash are correct. So, to the actual issue: I have it set up so that it automatically creates accounts on payment being received - but when payment is received, I get an email saying "Account creation Failed" - and I get no more info than that. Also, when I go into pending orders and click on "Approve Order" it takes me to a blank page, with the WHMCS interface still on the left. This is a really frustrating error, and hoping you can help me. 0 Quote Link to comment Share on other sites More sharing options...
dkent Posted January 4, 2010 Share Posted January 4, 2010 1. What version of WHMCS are you using? 2. When did this problem start happening? 3. Are you trying to do this via the Demo? (not all features are available in the Demo) The blank page error could be due to a bug, or possibly an allocation memory error. 0 Quote Link to comment Share on other sites More sharing options...
GreenHosters Posted January 4, 2010 Author Share Posted January 4, 2010 1. 3.6.1 2. Since install 3. I turned on php errors, and it says in the blank space that I am missing Includes/serverfunctions.php. I still cannot find this file. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 5, 2010 WHMCS Support Manager Share Posted January 5, 2010 Any error message recorded in Utilities > Activity Log? 0 Quote Link to comment Share on other sites More sharing options...
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