tommyquang Posted January 2, 2010 Share Posted January 2, 2010 I'm using v4.1.2. I have set the first, second, and third overdue reminder at Billing Setting (see attach image), but it's not sending these reminders. Anyone else having this issue? 0 Quote Link to comment Share on other sites More sharing options...
aXeR Posted January 2, 2010 Share Posted January 2, 2010 Does the actual invoice get sent 7 days before as you have configured? If not then it sounds like your cron has not been setup at all / setup correctly. 0 Quote Link to comment Share on other sites More sharing options...
tommyquang Posted January 2, 2010 Author Share Posted January 2, 2010 Yes, I have setup cronjob. Generating and sending new invoices worked correctly. Recently, it doesn't send me email report of cronjob activity. I noticed that unpaid invoice reminder is worked if I set it to 1, but I don't want to send reminder before due date, so I disabled it. I am not sure why the first, second, and third overdue reminder is not working. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 5, 2010 WHMCS Support Manager Share Posted January 5, 2010 If you aren't receiving the cron job email this means it's getting stuck before it's completing. Check Utilities > Activity Log for confirmation depending on the last "Cron Job" entry you see. This usual problem is the php memory limit being reached or max execution time. 0 Quote Link to comment Share on other sites More sharing options...
tuwebhost Posted July 27, 2010 Share Posted July 27, 2010 I got the same problem. my execution time max is set to 3000 sec. I think is enough and still not working. any help? 0 Quote Link to comment Share on other sites More sharing options...
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