Search the Community
Showing results for tags 'remote'.
Found 2 results
-
Hello, I have a question on how to connect to hosted website whmcs database on my local pc, I am using MySQL Workbench, MySQL Query Browser to connect to cPanel database. Usually for a normal website database I am able to connect peacefully, but for whmcs it's on the other way round. For WHMCS, I filled in the hostname based on ip, username, password, and database name correctly but still doesn't let me. Is there a specific encryption or accessibility to grant user to connect whmcs database? Thank you!
-
One of our customers if getting the error "Remote Transaction Failure. Please Contact Support." when trying to add a credit card to their account. The weird thing is, though, that this isn't happening to anyone else. And it's not just their own card - we've tried adding a card to the account that we've successfully added to a couple of other accounts, but it doesn't work on there either. I've been trying to diff data from tblaccounts and tblclients to compare these accounts but nothing obvious has sprung up. All the searching I've done on the matter seems to bring up people with the error for all clients, but ours is specific to one client. Can anyone point me in the right direction please? Many thanks.
