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hello members. happy new year. i came up today with a very important question. i am using whmcs for my ISP. currently only selling broadband to residential customer. so i put in automation >>billing settinggs ..14 days. which is working perfect no problem i am going to add a phone service with the broadband too. so the broadband and phone bill will be together in one invoice. so for example customer billing start at 8th of August. so as per current system its generate invoice on 26th of July which is 14 days but when i will be start the phone service i need to generate the invoice on the same day service expired because i need to add the phone usage bill from the previous month so plan is customer will get the invoice on 8th of the August even its his date expired. and he have 7 days to make payment of the bill. and if he dont pay within 7 days his service will be suspended on the 8th of the day so what value i should put instead of 14 days in the automation settings? 0 ? because i want he get the email invoice the day his line going to be expire i can't do any test as its on live sytem so please someone help me with guide thanks a million
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Original invoice amount is $100 Payment of $50 applied But the invoice amount still stay $100 on notices, admin and client area etc even while the amount due is now $50 and correct in all calculations. While not a problem by itself it cause unnecessry support calls and misunderstandings when the invoice is still for $100 and not $50 Even if the PDF invoice can't be changed, surely the notices and outstanding invoices can show the DUE AMOUNT for that invoice instead than original invoice amount?
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Another M-BIT module is ready for you... What does it do? Do you have to make manual adjustments to the service/invoice dates whenever a user doesn’t pay his invoice right away? This addon module will enable you to skip all that, because the Fix due date addon module automatically detects those situations and fixes the dates, not only for the service/domain but for the invoices also! If some user pays the invoice a few days late, why should he have those few days stripped away from him and why should you have to manually correct the dates on the service details page and make adjustments to the invoice? Using the Fixed due dates module makes your life much easier as it also detects suspended accounts! Now, if the service is suspended and a payment is a few days late, user gets his service reactivated with a new date, synchronized to the payment date and the invoice with the corrected dates! So, to make things a bit clearer: If a user orders web hosting on December 1st and pays it on December 5th, this addon will detect a pending service and a late payment, so it's going to adjust the dates for the service to December 5th and will also set this date to be tjhe starting date on the invoice too. Module will also calculate the precise ending date for this service and it's going to write it to the invoice. Once the service creation is over, the dates will be fully synchronized. Also, if the service is already suspended on December 10th and the user pays a few days later, December 18th for example, this addon will set the new reactivation dates to December 18th and change the dates on the invoice.. That way the user doesn't have to lose a few days of his recurring service and you don't have to make manual adjustments. Same goes for pending domain registrations...payment date will be set as a starting point for the activation. Would you like to know more? » Read more about the Fix due dates module Do you have questions about the module? » Contact us
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Generally I have invoices generated 14 days prior to their due date. I have one customer where I have a recurring billable item and I would like the invoice generated on the due date, rather than in advance. Is there any way to do this?
