Search the Community
Showing results for tags 'blank page'.
Found 8 results
-
I am new to WHMCS and so I am not sure I have the same problem via installation, but I am having the Blank Screen when I try to place/complete an order to for domain names. I am using OpenSRS' Domain Pro module to connect to OpenSRS. When I try to add OpenSRSPro or complete and order it just hangs and I am told this blank screen is a PHP issue. I am wondering if deleting the above php files will help me or if the above advice is only good for the upgrade mentioned above. I tried to turn on error reporting and reproduce the error so I can get a better idea what the error is, but it still is going to blank screen. I am not getting any error reporting in the module either. I am not sure what else to check. Any tips would be appreciated.
-
I just did the upgrade from 7.4.2 to 7.5 on a system running PHP 7.0 and Ioncube Loader 10.1.0-22.17. I did have to upgrade Ioncube Loader prior to running the automatic upgrade, because I was using an older version. The upgrade said it completed successfully, and there were no error messages; however, now when I try to log on to WHMCS, I get a white screen with only this: Starting Loaded English Language File Loaded Other Language Files and then nothing. There are no error messages in the error logs, and no errors in the file where WHMCS is installed. Naturally, since I get nothing when I log in, I can't go into Setup -> General -> Other, and tick the box to display errors. I've tried clearing my cache, closed my browser completely and restarted, but all I can do is log in and then get the same screen. I used phpMyAdmin to go into tblconfiguration and set DisplayErrors to 1, but I don't get any error output on the page. I've gone through the list of articles on the troubleshooting page, and none seem to apply. -
Hi, I upgraded my WHMCS from version 5.3.14 to WHMCS 7.5, following instruction on the official WHMCS page https://docs.whmcs.com/Updating#For_a_Full_Release_Version. I finished upgrade process, but when I'm trying to access to the whmcs/admin I'm getting blank page. In error_log there are only two warnings [13-Apr-2018 08:16:26 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/.../whmcs/init.php on line 0 [13-Apr-2018 08:16:26 UTC] PHP Warning: ini_set() has been disabled for security reasons in /home/.../whmcs/init.php on line 0 I'm running PHP 7.2.4 Version and here is IonCube Loader v10.2.0 (in attach is image from IonCube Loader section from phpinfo). If someone has faced with similar problem I would be happy to share with me his experience how to overcome this problem. Thanks in advance. Best regards, Vasil
-
I've just upgraded my whmcs to the latest version and after creating a new user administrator for whmcs, when logging in with the new user there's just a blank page. the activity log says: Smarty Error: Unable to load template file '__MACOSX/footer.tpl' I'm not sure where the system is configured to look for a file in a _MACOSX directory
-
Hi, I moved the WHMCS installation from Plesk to cPanel. All things are working fine, but I have an issue with the 'Addons' in 'Setup > Addon Modules'. After saving the settings of every module I get a blank page. I go back with the browser 'Back' button and can see that the changes have been saved. The only issue is the blank page after I hit the 'Save' button. I enabled the debug mode in WHMCS and in PHP enabled 'show errors', but there are not any errors on the blank page. WHMCS is running under PHP7. Can anybody help here or should I contact WHMCS support directly? Many thanks, Roman
-
Hello. I am seeing a blank page on every page of whmcs. I can't enter admin or see any other page at all. Check here for admin menu: realhostsolutions.com/billing/admin I have tried following the troubleshooting guide and adding the necessary code on configuration.php, but when I enter any page there are no error displayed at all in any of them. So I don't know what the problem is or how to fix it. I also ran ioncube as said on the guide and it says that it's all good. I don't know if I enterned the details from my hosting provider incorrectly. I actually didn't know for sure what information to put there. Anyway, I haven't find a way to fix it or even find the error. Could you please help me out? it is an urgent situation. thank you!!
-
Hi, I've been looking for a solution and I do see people with similar problems, but it doesn't seem to help me so far. When a customer logs into their client area and tries to view their invoices by clicking the view-invoice button behind their invoice number, they get a blank page. When I set the Default template in the setup, the page shows up correctly and even carries my logo. It's almost as if a php file was updated in a later version but should have been copied to the template folder or so. The templates_c folder is set to 777, so that cant be it either. Any ideas please?
-
After upgrade (incremental from 5.2.15) to 5.2.16 can't see on administrative backend any domain of my customers. xxxxxx/clientsdomains.php?userid=AAA&domainid=YYYYY Blank page. Apreciate help.
