Rae

Thanks, Brian. Okay, it looks like the Blend template was already set so that doesn't look like it is the problem. Must be the default template. I did turn on the display_errors too but that only provides a blank white page (no source). When I remove the display_errors I can get the login page but once I log in I get the blank white page (no source). The page that you recommended, I had already walked through that yesterday but nothing there gave any indication of a problem that I could see. I do have a couple old modules that might be an issue though. Can I just remove the files for those or are they tied in the database?

I've just done an update from 5.3.x to latest and now cannot access the control panel (I get a white page). I want to rule out the template as an issue but I don't know how to set the template if I don't have access to the control panel. Can someone tell me how to do that?

Check your logs. Is there a reference to the version of PHP that is required? You may have to upgrade that.

Not sure what is causing this issue but I thought that I'd let you know so that it can get fix for the next update.

Anther method is to create a Promotion with a price override of 0.00 for all domain types in your system and then apply that promotion to all of your own domains. I'd also suggest that you name the promotion something that will be difficult to guess just to be on the safe side.

Thanks, John. ::whew:: Glad it wasn't gone.

I just got around to upgrading to Version: 4.5.1. I was going to add an IP to monitor this morning and I can't find the Add-on Utility: IP Monitor in this version. Has it moved? Is it gone? Where is it? Help please.

Thanks, scurell.

What is the simplest way to add funds to a customer account without having to generate an order and invoice? We need to add funds to an account as a credit to be used for a future invoice. We also need to record how it was paid and when.

Bumping this thread. I am really getting frustrated with trying to find a solution for this issue myself. There has to be a way to do this. I have noticed that there is a merge field called All Invoices Balance Due (found in the email template for Third Invoice Overdue Notice). However, using it breaks the sendmessage script. What I have done is to create a new email template to send out a past due notice but I have to manually put the amount into the template and manually send. It would be a whole lot better if this could be automated and would show a list of all open/past due invoices (with invoice number and amount) and a total balance due. Is anyone working on this?

I'm running the latest versions of Firefox and it didn't work for me. I suspect that it might be a Firefox add-on that is causing the issue but I can't figure out which one.

Hello Matt, This is still a problem with Firefox even after the upgrade to 4.1. It works in the latest version of IE. Best wishes, Rae

Okay, I really dislike that I find the answer right after I ask the question! On the Release 4.1.1 Release Notes Points Of Note: Notes Box - If you see a notes box showing in admin page as soon as it loads, this indicates you are seeing outdated CSS and need to clear your browser cache or do a hard refresh for the new admin CSS stylesheet to take effect Well, maybe I was able to help someone else too. Nice job on the upgrade, BTW.

Using version 4.1.1. How do I turn off the Notes from opening on every page change?

Is there any way to pre-populate those fields with our server defaults?

Is there a solution for this? There has to be a way to assign a client and/or product to a server. Why else are we setting up servers in the Setup area?

Bumping this thread because I am seeing this same problem. I can't associate a product to a server. The Server dropdown only contains "none". Anyone have a solution for this?

I do have a couple Firefox add-ons. But what add-ons would cause a problem with this process not completing, esp. since it is using server-side scripts? Since so many people are having trouble with this, it would be great to find out the cause.

Thanks, John. That sounds right. Do we have any explanation as to why it works in IE and not Firefox?

Is it possible to have a customer in multiple customer groups? Such as holding down the Ctrl key when choosing the group (which doesn't work now). Best wishes, Rae

I was having the same problem using Firefox. I just tried sending through IE and it worked. I wonder why Firefox doesn't work. But I did get alot of these messages during the process: Email Sending Failed - Could not instantiate mail function. Plus I got a copy of each email in my mailbox. Is that normal? Best wishes, Rae

Geez, okay, I should have read the docs better. From the Wiki: Thanks, guys.

Check your ownership on the file. I don't think that it is the permissions as mine is set to 644 and is working fine. Also there might have been a problem in the upload of the file if you used FTP. Try uploading the file again.

Thanks, Dominic. I assume the only table I need to work with is the 'tbldomains', correct?

I was going to send my first mass mailing to my customers and I noticed that all of their names and emails are listed in the To: box. I need clarification. Does that mean . . . (a) that a message is sent with everyone listed in the To: line? or (b) that an individual message is sent to each customer with only their email address in the To: line? I really need to know this before sending any mass mailing to my customers. Could someone please clarify for me? Best wishes, Rae