spaceh

Any news on the mac client? Are we close to have it?

Since we have upgraded to the v5 we have been facing some problems. Some tickets dont get imported correctly from email (POP3 configuration) they show has "no subject" but we can see the the emails correctly trough our webmail. We also have a few more issues not so urgent but they still issues. We are modifying the templates of our whmcs, and in our "new" home page the Twitter feed have text encoding issues you can check that at: http://www.webhost.pt/?systpl=portalv3 on the bottom of the page. One other issue we have found is that the buttons Close and Reply on the support tickets is not translatable. When we click Ticket(s) Awaiting Reply on System Overview widget we get redirected to All Active Tickets and not to the tickets waiting reply.

When browsing client profiles, if you click the quick link Active Support Tickets it will redirect to: supporttickets.php Instead of: supporttickets.php?view=active

Been able to resolve my issue now

Thanks for the quick reply, i just dont understend why it was fully working with iso-8859-1 before we have upgraded. And also dont undestand why the € sign doesent work with utf-8. Sergio

I think there is a charset bug in the new version, i am using portuguese in our website and if i sellect utf-8 the imported texts from the language file are correctly spelled but the modifications we have made, anouncements inserted or knowledgebase articles are not properly formated, if we change the charset to iso-8859-1 (the latin charset) our insertions work perfecly (knowledgebase articles, announcements, modifications) but the embebed text imported from the language file, or from the ioncubed WHMCS files gets then unformated.