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Stax

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Everything posted by Stax

  1. sorry for so many questions, guess I just don't understand exactly what's going on. Do I need to delete the order for the domain and have him do it again? What is the EPP Code? Something that is auto sent to him? or just a secret code he enters when he orders the transfer? (he's transfering it from godaddy, not another resellerclub account)
  2. I wasn't sure which ones to check the EPP's in. Is it only .coms? or other domains as well? I'm new to messing with domains so not entirely sure all the settings to make sure are correct. But no, didn't have it checked for .coms. What all do I need to do to fix it? Just check it and hit the 'transfer' button in the domain part of the account in question again?
  3. Greetz, I'm having an issue getting a domain transfered into my resellerclub account (this is the first transfer I've done, all the fresh registrations have worked fine.) I had a family member sign up for an account with me in order to transfer their domain to my new reseller account. There is money in my reseller account to pay for the transfer...so I know that isn't the issue. Everything seemed to go fine during the order, the hosting account is set up correctly and everything shows it was paid. The only issue is that the domain transfer doesn't seem to have gone through. I can see the new customer in my reseller account, but it doesn't list a domain under him. I also received an email from resellerzoom (included below) The order placed for xxxxxxxxxx.com has received its first payment and has been automatically submitted to the registrar Client ID: xx Domain: xxxxxxxxxx.com Error: Domain Registration Error - Domain Secret should be 6 to32 characters long I never saw a spot during the order process that asked to set a domain secret... so I guess my main question is...would anyone mind doing a step-by-step on how a new customer signup requesting a transfer should go? On my end...and theirs? (anything they need to do with their old registrar, etc...as well as where this Domain Secret is input at?)
  4. Just thinking... it would be an awesome update if instead of opening a mail in your default mail program...it opened it in the whmcs/admin/sendmessage.php ... that way you can save this email to each of your clients info for future reference like all other emails sent by whmcs
  5. Quick question to throw out here, I was thinking about running the cron 3-4 times per day. Will this have any noticeable performance issues if they are run near a peak usage time? Also, Matt said above that the payment reminder emails would be sent out twice...my question here is why? (and is there any way to stop that?) I don't want to send a payment reminder for the same day 3-4 times that day...not really understanding why it would even be setup to do that...
  6. Just curious...when I go through the reseller page linked in the client panel, all it shows is a link to the tld prices of each reseller... what exactly do I need to do to signup for free?
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