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VN-Ken

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  1. Hi there, Have you made much progress on this? We would be interested.
  2. Could you please update the module so that the Country gets sent to VirtualMerchant from WHMCS? You make it impossible to use any of the fraud prevention rules with their system, and it is causing serious problems for us. Please let me know what needs to be done to get this in place. - - - Updated - - - Same with cardholder IP
  3. Is anyone having issues with non-US customers always getting declined, mostly in middle eastern countries? We use Quantum Gateway previously, and these customers transactions were processed fine, but since switching, they are declined. I had the customer ask their bank, and they said something isn't being sent through correctly (either CC #, Expiration or CVV). The CVV was never sent anyway via Quantum, so I don't know what it could be. Has anyone had this happen? Any help would be greatly appreciated.
  4. In addition to the above, make sure to move your download folder to the root directory of your whmcs account. This can be an open invite for a hacking in a shared environment.
  5. We already use Stardevelop. Is the software a special edition of Stardevelop Messenger? Can current customers of Stardevelop use this?
  6. When using the search tool on the left side of WHMCS, and when going under Services - Assigned IP's and searching, it returns a blank page. Please fix. Thanks.
  7. I am wondering what measures WHMCS is taking to further secure their product... I have heard that the backend WHMCS coding is not secure, and I would like an official statement from WHMCS about this, if they really care about the sensitivity of this matter.
  8. Hello, Is there a way to edit an invoice due date for a invoice that is already on the account? If not, can this be put in the next release - as we do 7 day free trials and need the future to edit the due date. Thanks.
  9. Just for future reference, it was because of the mysql version. Once we downgraded it worked again. I do not think the downgrade alone would cause it to work though - but in our instance we downgraded and the problem stopped.
  10. Error in gateway report: Action => Auth_Capture Client => my name Response Code => 3 Response Subcode => 2 Response Reason Code => 33 Response Reason Text => Credit card number is required. AVS Result Code => P Transaction ID => 0 Invoice Number => 7 Description => Invoice #7 Amount => 6.99 Method => CC Transaction Type => auth_capture Cardholder First Name => name Cardholder Last Name => name Billing Address => addy City => city State => the state Zip => the zip Country => US MD5 Hash => w/e
  11. For some reason, when a customer tries to pay via their credit card it says: The credit card details you entered were invalid. Please try a different card or contact support. I have tried two different cards, both working, and I get this error. As well, after add a credit card on file, it will say the card type, and then "No existing card details on record" as if the card wasn't added. Has anyone else had this issue?
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