KAIDOK

So... couple days later. What's the voodoo black magic trick to get the password reset link to work if it's not showing up in any inbox (including spam folders)? PM sent to Matt (appreciably a very busy guy) and I haven't heard back yet.

It didn't work for me either. It now appears I can't access the pwd reset page.

This is a great idea. Perfect for someone who has resellers.

We ran this tool and it imported everything except the CC info. Would this perhaps be because we've got a pass phrase set in CE to run CC payments? Perhaps something else?

This totally sucks (on CE's part, especially for those of us who've been using them for years upon years) but it's good to know. Thanks Matt.

Has anyone tried this with WHMCS 3.8.1 yet?

How'd you sort it? Or is it automatically sorted now?

So was the issue fixed where it didn't import passwords and credit card numbers? That was the issue I had with it. I couldn't import the stuff I really needed.

Absolutely agree with that. 10 years ago it was far more simple. You knew who you needed to talk to and you knew what you were getting.

Pretty dang nice job.

Did this get changed in 3.7.1?

How is it (which file/line) that you change the logo in your PDF invoices? I found (I think it was line 4) a line in the pdfconfig.php file that mentions "Logo" but nothing changed when I changed the path to reflect my logo. I'm still getting the WHMCS logo.

Thanks a lot Rick & John! I'm passing these along to the individual that did the site work.

Sweetness MACscr. That's great feedback. The same person did the WHMCS install that also did the web site itself. I wouldn't call it a simple integration. I do digress, we were working against time limits. It's something we'll have time later on to work with and improve upon. For the time being, the way we have it will have to work (and does work out pretty well, for all practical purposes). We'll have to wrap the site around it a bit more in the future. Any suggestions on how to go about that (not from a technical aspect but from a design aspect) in regards to what to do with the links / login box / search box on the left side? In regards to the default Kayako support icon being there, that's a new one on me. This morning I had placed one there that was custom built and for some reason it grew legs and walked off on it's own (although I did tweak some things in Kayako this morning but I can't imagine that it would cause icons to be overwritten). Oddness.

This is good feedback. Something I can ask the guy who developed it to look at. Thanks all for the feedback and pointing out the flaws.