axxs

ok the problem seems sorted, thanks Boss!! I assume something was going weird entering stuff in the Eligibility fields, making the form fail silently

thanks for your input Zorro67 totally understand, I think that some of it is confusion by clients over what exactly to put in the boxes, the description isn't very clear. Boss' post helps with that. will report back

Zorro67: Yes we are off test mode, we have been with DIT for ages, they have our IP registered, and we can process ABN's just fine. Boss: I will try this out asap, thanks heaps!

3.7.2 atm .. the latest. I had this on 3.7.1 and was hoping the patch upgrade to 3.7.2 may have something in it, but no ..

yea, I have tried with no spaces .. will give DIT a call .. Boss: you rewrote the functions? the distributeit.php is encoded tho?

We've been having quite a few problems with WHMCS and DIT. Namely with customers with ACN's trying to purchase .com.au, .net.au and .org.au domains. It returns : An Error Occured Wrong Registrant ID for .au domain. Check ACN is valid. But the ACN's are always valid, I have checked each one when it occurs on http://www.abr.business.gov.au When you then go to the clients domains tab you see : Registrar Error DIT Error: ERR: 310 Now I know this sometimes happens when DIT is in process of dealing with the domain, but usually when that happens, you can login to DIT and see the order is in process ... with ACN's, there's nothing, and waiting days and days doesn't help, or have it suddenly flip over. Anyone else having this prob? Or know what it could be? Much appreciated WHMCS is great even with this hangup for us

ummm having this script as 755 means it is rwxr-xr-x .. meaning other users on the system can read it and get the db username and password? Is that safe for a database that holds private user information and accounts, allowing others to change it? or am I missing something here ..

Also happens trying to view teh invoice PDF. I might add this is on WHMCS Version: 3.6.2

When trying to send an invoice from the invoice page I get : TCPDF error: Could not include font metric file [helvetica]: /var/www/vhosts/domain.com/httpdocs/includes/fonts/helvetica.php any ideas?

I have 5 active support tickets none of which I can see