Sinabu

Do we need to cancel all existing subscriptions and let the customers sign back up? I just realized this was happening as I only have about 20 who even use subscriptions and noticed that payments where getting applied wrong as of the latest invoices.

There was nothing in the log because it was disabled. I said I enabled it in my reply. I don't have a new real world order to see anything yet. All I know is the last 5 orders all were marked as fraud and the max mind score was less than 1.0

Yes And I have updated to 7.6.1. I was using score only but have changed it to insights to see if I get any different results but I haven't gotten a new order yet. The Scores were way below my set threshold and WHMCS was still marking them as fraud. I reached out to MaxMind as well thinking it was something on their end but they said many customers have reached out to them but it's an issue on WHMCS's side and that when I saw this I've gone in and enabled module logging for now but the customers were saying the errors where the same as the users above.(Country of their IP didn't match etc) But it did in all cases.

I am running in to the same issue here. I have 7.6.1 installed and using the MaxMind Score. The scores are all coming back less that 1 on the risk score and WHMCS is marking them all as Fraud. We were getting the error last night that the IP did not match the users address but it did.

Yup Did everything there and verified and it wasn't working. Zomex support fixed it somehow even though Im sure I did it correctly. The missing pages were not due to the theme so why im reporting that here. Once those module folders were renamed those pages started working again. Im assuming those are stock with the install and are not updated or had issues so it locked down those pages. I've never used any of those

I reached out to Zomex as well and the missing pages were due to some modules/addons being out of date. Even though i don't use those and they were deactive can we make it where WHMCS provides an error only errors for those modules because it blocks us out of the entire page I'm assuming these were all stock in WHMCS install as i haven't installed them. From Zomex The following were outdated: /modules/addons/enomnewtlds/ /modules/addons/whmcslicenses/ /modules/addons/kashflow/ /modules/registrars/distributeit/ I have added 1 to the name of each module to temporarily disable them. You would need to contact the developers for support with these.

Good Morning, I updated to 7.5 This morning and also updated my Theme (Zomex - Vortex) Including the change for the Domain Issue. No errors for either update but still having issues. I am still having the domain issue where it does not search but also I have found two pages on the admin section that gives the "Oops Something went wrong" Setup -> Addon Modules Setup -> Products -> Domain Registrars Both give that error and there may be possible more but this is what i found after update. Thank you