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akust0m

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About akust0m

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  1. akust0m

    Domain syncing has stopped since WHMCS 7.6

    Hi @WHMCS ChrisD, Thank you for the reply. The command doesn't give any output, but the domain sync process does run when performing that command. I've also applied the hotfix as I was on 7.6.1 🙂
  2. Hello, I'm hoping someone can assist with determining why our domain syncing has stopped since the upgrade to WHMCS 7.6. We upgraded to WHMCS 7.6 on the 30th of August. I've just noticed that we haven't been receiving the 'WHMCS Domain Synchronisation Cron Report'. I've also checked our domain registrar API logging and it looks like the API calls to check domain information also stopped on the 30th of August. I've since found out that the manual cron task is no longer required and the domain syncing is supposed to be handled by the internal WHMCS cron and configured on the 'Automation Settings' page. Unless I've missed it, this didn't seem to be clearly mentioned in the features of the WHMCS 7.6 upgrade? I've attached a screenshot of our domain sync settings. I've not sure if the manual cron task is supposed to work anymore, but I've tried all of the following via command line and none of them produce any output at all: $ php /home/username/whmcsdata/crons/domainsync.php $ /opt/cpanel/ea-php56/root/usr/bin/lsphp /home/username/whmcsdata/crons/domainsync.php $ /opt/cpanel/ea-php72/root/usr/bin/lsphp /home/username/whmcsdata/crons/domainsync.php Also our primary WHMCS cron is set to every 5 minutes and the automation status page seems to indicate that this functionality is working okay. What/where can I check to resolve this issue? Thank you.
  3. akust0m

    WHMCS MaxMind Error

    I re-ran the MaxMind check using 'Insights' and it is now showing a lot of useful information. Edit: Whilst the MaxMind check is coming up with all the IP address, billing address and email address info, it is still showing the the following warning: Warning: Encountered value at /billing/region that does not meet the required constraints.
  4. akust0m

    WHMCS MaxMind Error

    I just noticed this: Do I need to use 'Insights' instead of 'Score'?
  5. akust0m

    WHMCS MaxMind Error

    Hi @WHMCS ChrisD, Thank you for your reply. I'm not using any custom region overrides that I'm aware of, certainly no hooks that would interfere with this. The order itself looks normal to me. Our only clients are from Australia, and the State/Region are populated in a drop-down menu, so they can't be entered incorrectly: Is "/billing/region" referring to the "State/Region" in a clients WHMCS profile? The first MaxMind score for the initial order was 0.21, and when I clicked 'Re-Run Fraud Check', I got 0.10. Here are the events in MaxMind itself: The overall MaxMind fraud check looks like this in WHMCS: Any further ideas? Thanks!
  6. akust0m

    WHMCS MaxMind Error

    Hi there, We're running WHMCS 7.6 and have updated the MaxMind settings as per WHMCS instructions for the update. We just received an order but it was flagged as 'Fraud'. The clients order scored 0.10 with the MaxMind module, but we have our MaxMind Fraud Risk Score set to 25. When we checked the order MaxMind report, it mentioned the following error: Encountered value at /billing/region that does not meet the required constraints. What does this mean? How can we resolve this to ensure no further orders are incorrectly flagged as fraud? Thank you.
  7. akust0m

    Variable domain transfer fee

    Hello, Is there a relatively easy way via hooks to adjust a domain transfer invoice amount if a domain an inbound domain transfer has an expiry date of 90 days or less away? The reason I ask is because .au domains can be transferred outside of 90 days without the need for renewal, but within 90 days the registrant technically has the option to renew the domain. My registrar module gives the option to force the renewal of a .au domain if within 90 days of expiry, but the WHMCS system has no knowledge of this. It would be good if there could be a check in place where if the domain is within 90 days of expiry, change domain transfer invoice to $X, otherwise leave invoice at $0. Hopefully there is a way :) Thanks!
  8. akust0m

    Hook to adjust country list?

    Thanks @brian! Would be good if there was a way to specify the one country I want to allow instead disabling all-1. Oh well
  9. akust0m

    Hook to adjust country list?

    Hi there, I'd like to only allow one country option instead of all of the country options available in 'includes/countries.php'. I'd prefer a way to adjust this that will survive WHMCS updates. Is there a way to adjust the $countries array via a hook? Which hook point would I need to attach it to? Thanks!
  10. akust0m

    Force pending commission early

    Hi there! I've currently got 'Affiliate Commission Delay' set to 45 days. However, in some cases, I'd like to force the commission to be available for the client straight away. Is there any way to do this? I've been looking but I don't seem to see an option for this aside from removing the pending entry and manually adding $ to their 'Available to Withdraw Balance'. Thanks in advance!
  11. akust0m

    Affiliate - Request Withdrawal

    Hi there! I've just started using the affiliate system in WHMCS. However, I've noticed when a client clicks on 'Request Withdrawl', it doesn't ask them whether they would like an account credit or deposit in their account. It just sends a ticket into WHMCS with the following content: --- Affiliate Account Withdrawal Request. Details below: Client ID: X Affiliate ID: X Balance: XX.XX --- This just seems to delay the process as we then need to ask the client what they would like and have them supply bank details if required etc.. Is it possible to implement a form once clicking 'Request Withdrawal' with a couple of options such as: 1.) Apply balance as credit - This would allocate the credit with no further intervention from staff 2.) Deposit to bank account - This would ask the client for their bank details, these details can then be submitted through in a ticket for processing Just wondering if this is possible and also how others manage this aspect of the affiliate process? Thanks! EDIT: Maybe there is a hook to create a second button to apply balance as a credit on their account instead?
  12. I assume a hook could be used to put a tick box on the 'Manage Credit Card' page, but unsure on the code to modify the parameter in the db to toggle auto cc processing on/off.
  13. Hi there, I understand that there is an option 'Disable Automatic CC Processing' in the Profile tab for a client in the admin area. However is there an option to allow the client via the client area to toggle this option on/off, perhaps with a tick box? Is there a custom way of implementing this? Thanks!
  14. Hi there! Just wondering whether this is possible... When using the Stripe module, if a client has a credit card token saved, when paying an invoice they are given two options: Use existing card Use a new card If they choose to use a new card, the new card details override the existing saved credit card. Is there a way to give the client an option to use the new card as a once-off payment and not change the saved card details? I've got the following options ticked: Disable Credit Card Storage Allow Client CC Removal Thanks!
  15. akust0m

    Product Addon Pro-rata?

    Hi there! We've just started offering a WordPress Management plan and currently have it set up as an addon. However, there doesn't appear to be the option for pro-rata, is there a way to force pro-rata on addons? If not, we may switch it to a standard product/service to ensure it is on the same same invoice as the hosting service which is due on the 1st of the month. I've considered configurable options, but it doesn't seem like it is designed for this type of service we're offering. Thanks!
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