NVious

Another update for anyone reading: I finally got to a support guy that checked the default version of PHP running on the server. It was set to php7 as of 5-16-17, thus breaking the WHMCS cron jobs. Once we reverted the version to 5.5 and ran the cron job manually, everything worked. I will need to upgrade to php7 soon, so should I update the WHMCS software first, or the php version first? Then, I will need to make sure all client CMS software are upgraded to the latest version to run with php7.

Just FYI on this issue. I checked the Utilities, Logs, Activity Logs, and the daily Cron Job was running perfectly since I made this server up until 5-16-17 at 21:04 hours. I have no idea why this daily would have stopped working, but I can not figure it out. We have made no changes to the system, server or WHMCS software, yet it no longer works as before. I am discussing trying to find out if there are any error logs that can tell me if the cron job is trying to run, but the activity log just shows ZERO activity sine 5-16-17. It just stops. Can anyone give me any ideas of what to do?

I have yet to update, but I am running 6.3.1 and currently my Cronjob for invoicing is no longer working either. Have you found a solution?

I build this server 6 months ago along with the quarterly billing through WHMCS. The first quarter we did the invoicing manually as we set everything up and then during the second quarter billing (4-1-17), everything billed perfectly to the clients CC using WHMCS and Authorize.net. Unfortunately, I just checked our server and WHMCS to see if any CC payments did not go through and ZERO invoices were generated on 7-1-17. When I check all the client settings, they all show that invoicing should have occurred, but there are no generated invoices in the system at all. When I talked to my host, they checked the logs and the WHNCS cron job and it is not able to run any longer. Why? Nothing has changed since I built this setup just 6 months ago and already it's broken. I am running WHMCS: 6.3.1 and have discussed updating the system to the latest version. Why though, even without an upgrade, would the cronjob not be working. properly any longer? How can I fix this?

http://nviousdesigns.com/hosting/contact.php To get my Authorize.net Payment Gateway approved by their underwriting, I need to add the company address and phone to the Contact page. When I look at the.php file it's a coded mess that is generated. So, how do you edit this page to allow for additional data above the form that is generated? Also, how can I add a link to our Term & Services in the template?

Thanks for the response. I do have that option already selected, but because I have the option to skip domain registration turned on, since we will not sell domains, the feature and field you are referring to gets skipped. How can I turn this feature back on, but not allow them to buy domain names?

Can someone please respond to this?

Just so you all can see what I see, I have attached the cart screen that shows up directly after clicking on a plan at: http://nviousdesigns.com/hosting/cart.php. Since I turned off the domain name signup/purchasing, it skips this portion when selecting a package and goes right to the Review & Checkout page. Since I will be approving all clients that get added to hosting, I am fine if they don't supply their domain name, but it would be best if they did. I would be happy to know how to get this to work in either of these methods: 1. Allow the client to signup without entering their domain name, but then in the Pending Orders screen, how do I enter the domain name for the client BEFORE running the module that would install the CP on my linked server? 2. Allow the client to enter the domain name before checkout so I can approve and run the module to install the CP at the supplied domain name. Any help on this would be greatly appreciated.

I have NO idea why, but the "Manage Credit Card" area under billing just started showing up. Nothing changed on my end, but after writing this post and returning to a client for testing, the option started showing. I have checked several clients and it shows for all, even those clients that do not owe money and have a free site. So, problem fixed, but would be nice to know why...

Turned off Domain Signup since GoDaddy is not allowed without expensive plugin, but we are sell hosting. So, in testing the purchasing of our new packages I noticed that there is no place to enter the domain name of the website you are purchasing the hosting for. This them purchases a package with just www. in the name. If I was to run the module to automatically build the cPanel, the install would likely fail since there is no domain name. So, how do I allow the user to enter the domain name they are going to use for their site hosting (regardless if they bought it or I did through GoDaddy) so the Module will know what to use during the auto install of the cPanel on the server?

Hi have a strange issue with Payment Gateways. I started using the Paypal Gateway and found out that this method did not allow the user to save a CC in the account for future monthly transactions. So, I added the Authorize.net (powered by EVO) gateway. Once added (without the user/key) the CC data area for the client would show and allow them to enter their information for CC. I then signed up for the EVO/Authorize.net, got my key/ID and then tested a transaction. All is working great. BUT, that CC storage area that was showing without the proper login of the Gateway is not GONE after I have properly signed into the Gateway. This makes no sense. Does a cron have to run to update all the access for the clients? I don't know what changed, but I want the user to be able to store their CC data using the Authorize.net tokenID CC storage ability. Please help.