Tech Entrance

There is no such thing. maybe your firefox is buggy? I have been using firefox for the past 4 years or more and have been operating this website with whmcs since feb 2008 so I can assure to you that it doesn't crash firefox or any other browser. At least you can make it count after the order passes fraud check?

Hello, here is what happens I make a promotion coupon for let's say 10 uses. someone tries to sign up with fake info or doesn't even pay the order. yet the promotion usage count will count these as usages and deactivate the coupon after 10 tries. we end up with 3-4 clients benefiting from the coupon because of the fraudster and this manipulates the results of our promotion offer.. I'm using ver 3.8.1 if that counts.

I would recommend the current ssetup which I use. 1- Make "Sales" department and set it not to ask for login for viewing tickets. 2- in "Contact us" link to the sales department directly not the "contact.php" file. This way any new client contacting sales will have a ticket opened which you can track. And they don't have to login to see it I would ask Matt to set a cookie when a client opens a ticket before registering so when he registers this tickets gets added into his history with a notice in the ticket that it was opened before being a client.

When I open new ticket with a customer through the link on his profile "Open New Support Ticket " and after filling the fields and submitting ticket I get error that I have to select the person whom I want to open the ticket with. Although the open ticket page link has the customer ID like /admin/supporttickets.php?action=open&userid=335 As user is already predefined in the url why would I need to scrool in the long names list to select the customer again ?

I created discount code and enabled it on 2 products and added both the products to the cart and while applying discount code to the order it was applied to one of the products only. I think it should apply to both as the promotion code is enabled for both of the products in the admin panel.

Looks good but won't be of high value unless you have a huge client base to get votes.

I got this error only once - I use a VPS from zipservers.com In my case I believe it is just a small network timeout in the minute of placing the order either on my side or on maxmind side. however. I have great success with maxmind. screened various orders being placed from high level fraud countries using US credit cards. got ZERO charge backs since I activated maxmind.

I love the new admin portal but shouldn't numbers be clickable ? so pending orders number be clickable to show pending orders page and same with clients / invoices / user accounts. Also how would the "Closed" status for clients mean ? I hope we can use it so any client with no active products/orders can be classified as inactive or closed.

I forgot to update the thread. I switched back cpanel theme to x2 and added the email forward and switched back to x3 and everything works fine thanks to Joe who helped me through a support ticket.

No problem. you really helped me know where to look

Thanks. but I think it is tblorders not tblclients Full query here - worked fine for me $query = "SELECT tblorders.*,tblclients.firstname,tblclients.lastname, tblpaymentgateways.value, tblhosting.id as hostingid, tbldomains.id as domainids, tbldomains.type as domaintype, tblproducts.name as productname FROM tblorders INNER JOIN tblclients ON tblclients.id=tblorders.userid INNER JOIN tblpaymentgateways ON tblpaymentgateways.gateway=tblorders.paymentmethod left JOIN tblhosting ON tblhosting.orderid=tblorders.id left JOIN tbldomains ON tbldomains.orderid=tblorders.id left JOIN tblproducts ON tblproducts.id=tblhosting.packageid WHERE tblpaymentgateways.setting='name' AND date like '$year-$pmonth%' AND tblorders.status='Active' ORDER BY date ASC"; $result = mysql_query($query);

Can I ask you how do you set it up ? I have mine like this sales@scripteen.com to |/home/user/public_html/clients/pipe/pipe.php But in WHMCS support departments config it says | php -q /home/user/public_html/clients/pipe/pipe.php I can't get the | php -q to be put before the home because cpanel 11 did put the home prefix itself. I can't get piping to work this way !

Can you please write the full query ? I'm not a programmer sorry

I think it will be better to create a new thread for the contribution when it comes into development and this thread (where I'm posting this) is only for ideas. Great to see someone giving his time and efforts for free coding

I use this version and it looks great but it has a bug where it counted fraud orders in the income totals Can you exclude that or just make it count active orders ?