vivyrelaxe

WOuaouwww! Yesterday I've updated cPanel on the server and I've forgotten to verify again for the connexion. Today I've followed your instructions and immediately the server connects! In the log, I only see the cPanel update. I'm so happy. Sorry to have disturbed you so much for so few. I never think it can be the update of cPanel the problem. Thank you again VERY VERY MUCH! Have a great week-end!

Thank you for your question. I have verified it and the port is the good one... 😞

Thank you very much for your answer. I see SLL in my french version. I think it is only a mistake from translator. But it's already enable as you can see in this screen capture.

This is the first time I see this error message in WHMCS. cPanel API Unreachable: Please enable SSL Mode for this server and try again This error is when I click to connect cPanel from the blue button in WHMCS for an account. Is someone here able to help me, please?

Thank you very much again. I will do that right now. Have a wonderful day. Sylvie

Ahhh good question! I just made a test via webmail and no email received to my other email addresses hotmail and another domain hosted elsewhere. Do you know what can do that on the server? I've no idea... yesterday all was working perfectly and this morning, without any change, it is not working at all.... 😞 Thank you to help me. Sylvie

I've tried to resend an old invoice already sent without any problem and today I've got this error message: Email Sending Failed - SMTP Error: data not accepted Strange... I've changed NOTHING AT ALL! Sylvie

Hello, Today, without changing anything in my invoice template, the system cannot send new invoices and give me this error message: Email Sending Failed - SMTP Error: data not accepted. Before that I had this error: Email Sending Failed - SMTP Error: Could not connect to SMTP host. (Subject: Facture client) so I made some changed to verify it. I try TLS and I verified all my configurations information. I changed my info for what I had yesterday and I changed the password in case of... (I also changed it on the mailbox of course) Before today all was working perfectly and suddenly, nothing... No invoice can be sent. Someone here can help me, please? Sylvie

Thank you for your information. It's not important for me but it's important for many others. Great to know. Have a wonderful week!

I've found HEXONET and their prices and conditions are good too.

I'm in same situation. I've to go out of Enom so I've made the choice of Resellerclub with WHMCS free offer but after registration I've no idea what to do to activate and work with them. Do you have a link with details or tutorials to help me please?

sentq you are right! My Chrome was infected. So I've done a big cleanup and now it's working !!! Thank you very much EVERYONE! Have a wonderful week !

Thank you sentq, I will try another browser. It's strange to have Chrome infected... but I trust you. I will try with another browser. Thank you.

Thank you for your answer. I only use the files from WHMCS and no customization on my side for no one of my tools because I know customization is a nightmare with each update. So I only use what is available from the company without any modification. I've never done anything about jquery or libraries. I've asked for support in the past and they never found any problem so now I feel I'm let alone with my problem and it affect my business very much. Please find enclosed a .txt file of the source of one invoice in WHMCS. I hope it can help to see what you want to see... billing.txt

sorry... it was working only one time... no more after that... here is the screen capture as asked.

Thank you! I really don't know what was wrong for many days but today IT'S WORK !!! So thank you for your kind help and please accept my best wishes for this new Year! God Bless You Sylvie

Thank you. May I know what you want to see in the Chrome Developper console? In the page where I want to add payment I only see that: Console was cleared eluxer.net/code?id=105&subid=51824_5851_:1 eluxer.net/code?id=105&subid=51824_5851_:1 <img> eluxer.net/code?id=105&subid=51824_5851_:1 <img> What kind of information do you need to see what is the problem please? Thank you for your help. Sylvie

can you tell me how to access Chrome Developer Console, please? I've never done that before. I will try with an other browser. I've activate log errors report. I will tell you for the next payment to be added. For this time I've used an other way to add payment, I've created a credit for the amount received and I've applied to the invoice. If you can tell me how to access Chrome Developer Console, I will be ready for the next time. Thank you. Please don't close this message until my next try. Thank you.

From approx. Christmas, I try to add manual payment from a customer but the system never complete it as you can see in this video (attached) or here: https://drive.google.com/file/d/1z0KV3Vs0KqqgkEjJEtXqo6AAnk6C-HId/view?usp=sharing What can I do to resolve it? I use Chrome and I don't have this problem before. Thank you whmcs-bug.mp4

Thank you sooooooooooooooo much !!! I search FOR MONTHS how to resolve this problem. You really save many hours of stress in my live. God Bless You ! Sylvie

Yes I've it on the server but when I click on the "link" it don't work.

With the new template, I've "Pending module action" and I've no clue what is it. When I click on it, I'm sent to admin/modulequeue.php but nothing there. This page don't exist. Someone can help me or explain to me what is it and why the number of "Pending module action" is always bigger and bigger? I want to resolve it but I've no clue what is it. English is not my main language and probably I've some lack in that knowledge. Thank you for your help.

When we access member area from the admin panel, the home link and customer support link send my customer to 1 & 1 site. Is it a bug or something else ? I don't appreciate this. We work very hard to keep our webhosting customers and your new update will send them to a big competitor. It's not professionnal.