mbsmt

Hi. Recently, I upgraded the WHMCS to 7.7.1 and after that, WHMCS does not send any email. When I see activities log or email log, I do not see anything about attempting to send emails, or I see this log only: Admin Email Message Sending Failed - Cannot find storage setting for asset type "email_template_attachments" (template attachments) May you help me to solve this problem please?

Dear John, thank you for your attention to my problem. I could solve the PDF problem and now I'm able to see PDFs. But the problem still exists. Please note that sending PDF through email to customer is disabled and no PDF must send after invoice creation. Also I had this problem when there was no need to generate any PDF (e.g. domain reminder, invoice reminder, etc.) The interesting point is that when I set cron job using GET method, the problem solved and reports and emails worked fine. But with "php -q" mode, I have the problem ...

If you mean viewing PDF after click on its button in invoice details page, I saw this error in the opened window: TCPDF ERROR: Could not include font definition file: dejavusans But dejavusans.php exists in /include/fonts/ ! However sending PDF invoice through email is disabled in administration panel.

This is a snapshot while I run cron.php through SSH ( php -q /path/to/cron.php debug ) In just one second (or less), commands receive to the last line and while it was needed to send first email, everything stopped forever.

Nothing ... The process suspended as it want to send the first email. I have to stop the process using SSH everyday and then run the cron.php manually. After that all emails send successfully. So I have problem just when sending emails want to execute through Cron Job automatically. The picture below is what I see in WHMCS logs: - - - Updated - - - John, it is not only about invoice generation. The problem belongs to all email sending operations like domain renewal notice, unpaid invoice reminders, etc.

Hi friends. I've installed WHMCS 5.3.10, but there is a main problem on it (Although I had this problem in the previous versions). Cronjob stops working when it needs to send emails (New invoice, domain renewal reminder, unpaid invoices, etc.). So I have to do everything manually everyday. On the other hand, sending emails after customer's actions (registering new domains, ordering new hosting packages, etc.) does not have any problem and occur completely. Current memory_limit is 128MB and max_execution_time is 30 Please help me.

Current memory_limit is 128MB and max_execution_time is 30. Also I checked running Cron job. It received to generating first invoice after just some seconds (about 3-5 second) and stopped working after that. So execution time must not be the issue. It's a strange problem ...

I ran this code before. Again I ran it and this is the result: Starting (Time: 0.72 Memory: 12.13) Running Pre-Cron Hooks (Time: 0 Memory: 12.13) Starting Generating Invoices (Time: 0 Memory: 12.13) Invoicing Loop Service ID 58 - 1 of 7 (Time: 0.01 Memory: 12.13) Invoicing Loop Service ID 115 - 2 of 7 (Time: 0 Memory: 12.13) Invoicing Loop Service ID 114 - 3 of 7 (Time: 0 Memory: 12.13) Invoicing Loop Service ID 110 - 4 of 7 (Time: 0 Memory: 12.13) Invoicing Loop Service ID 111 - 5 of 7 (Time: 0 Memory: 12.13) Invoicing Loop Service ID 112 - 6 of 7 (Time: 0 Memory: 12.13) Invoicing Loop Service ID 113 - 7 of 7 (Time: 0 Memory: 12.13) Generated Invoice #2159 (Time: 0 Memory: 12.13) And here command stoped running and stayed with not more action ...

I've updated WHMCS to 5.3.10 but the problem still exists . Is there not anyone who can help me? Now I think Cron Job stops after creating first invoice!

Hi. I have WHMCS version 5.2.17. I have problem on sending invoice emails to customers. Cronjob works well even for everything, and sends reports every day to my email address. But when an invoice needs to be created, after its creation, cronjob stops working. Below is a snapshot after running cron job using SSH. Please help me.

Hi. I have WHMCS version 5.2.17. I have the same problem on sending invoice emails to customers. Cron job works well even for everything, and sends reports every day to my email address. But when an invoice needs to be created, after its creation cron job stops working. Below is a snapshot after running cron job using SSH. I disabled generating PDF version of invoices and the problem still exists. Please help me ...