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hoosierweb

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Everything posted by hoosierweb

  1. anyone had any luck with a fix? I have submitted a ticket and am awaiting a reply
  2. Seems the breadcrumb text globalyouarehere is not being called (you are here) in portal
  3. I am reworking the Shopping Cart value for all cart pages.. I am able to hard code them byt doing this <title>{if $department}{$department} Ticket{/if} {if $gid == '7'}Web Hosting{/if} {$pagetitle}{if $kbarticle.title} - {$kbarticle.title}{/if}</title> but this isn't ideal as I would rather the name value be pulled from the array which is already there.. just can not seem to get it to work Web Hosting is in array 5 (2) name
  4. I am reworking the Shopping Cart value for all cart pages.. I am able to hard code them byt doing this <title>{if $department}{$department} Ticket{/if} {if $gid == '7'}Web Hosting{/if} {$pagetitle}{if $kbarticle.title} - {$kbarticle.title}{/if}</title> but this isn't ideal as I would rather the name value be pulled from the array which is already there.. just can not seem to get it to work Web Hosting is in array 5 (2) name
  5. https://secure.solidinternet.com/cart.php?a=checkout (add something to your cart) have some over-lapping issues in at least firefox I agree on the nav buttons.. need to be spread out full width and larger.. and you have enough space to throw up a few more.. the lower section is very busy.. yet the header is not.. maybe moving the live chat link to the header right to even it out speed tests do not seem to work as well.. I do like how you used the two column.. but not sure it will be effective for most users (and search engines) Service Guarantee needs a little work.. says 99.9% in two places, but 99.5% restated
  6. I couldn't find it.. ended up finding it in a form, and tested until it worked to my needs.. thanks for replying
  7. no, I was needing this { if $smarty.server.PHP_SELF == '/cart.php' }my html here{/if}
  8. the only method i can think of out of the box on the product page in admin, Configurable Option Field Types the option type drop down, select quantity
  9. I take you mean the client side.. has the empty drop down?? make sure Customers will be billed regularly for this item is selected in admin
  10. yes, open the ticket they originally made, click on the options tab.. then select the client that has been added
  11. Trying to build a custom right side (showing the 5 order steps) but only want it to display when ordering/view cart pages, but for the life of me, can not find the {if for cart process any help?
  12. for some reason, all files/contents in the templates_c folder are being create as owner/group nobody so we are unable to edit via ftp.. requires ssh action.. does anyone know why this would be happening.. templates_c has the correct permissions/owner/group
  13. its in the download zip in a folder called status (top level of the zip)
  14. I have tried the includes.. webhost is my template name {include file='webhost/serverstatus.tpl'} along with copy/pasting the content from serverstatus.tpl into the clientareahome.tpl but always get the error Fatal error: Smarty error: [in webhost/serverstatus.tpl line 16]: [plugin] unknown tag - 'get_port_status' (core.load_plugins.php, line 118) in /home/cremama/public_html/libs/Smarty.class.php on line 1095 line 16 is the <td>{get_port_status num="$num" port="80"}</td> the server status page works great on its own
  15. why are the side nav steps that are listed when using default order form shown, but not when cart is used? I like them.. but when using default, there is no empty cart buttons.. which should be required no matter which order form view is used
  16. Thanks for the work around sparky (at least for the store side) I won't make any further comment/s on which way is better or correct.. all that I know is uk customer read/understand it both ways.. but the US market would consider the UK way as wrong .. none the less, thanks for sharing
  17. I was doing some checks on how many pages google had in its cached and noticed some pages contain the ?PHPSESSID= in the url is there a way to prevent search engines from obtaining a session?
  18. I think I figured it out.. I added the other person as a contact and selected support check box
  19. I have one client who has two users that need to get the tickets.. however, i am unable to figure out a way to have the system email two different client email addresses. Any suggestions or am I missing a configuration setting?
  20. yes.. you would need to rewrite the url this may help http://forum.whmcs.com/showthread.php?t=7886
  21. yes one could do that.. but would complicate browsing.. as you would need to put products in 2 categories.. ie web hosting.. the in another just for that plan.. which would suddenly take my products from 3 groups to 15.. then I would have to remove the default nav bar for cats in the cart pages.. but really looks like my only option as I too could not get product to display
  22. support told me the order can not be changed, but now you gave me an idea of having the description to show as well on that page... I will post if I figure it out before you do
  23. Yes, zorro, that is what I am looking to do.. I could create pages for each product.. but it seems they should be able to view the product description.. before having to add in the domain info.. especially if one has a lot of plans.. The only other way I could see doing it would be putting each plan in its own hidden category.. then the direct link would only show that product.. but then navigation would not be 100% (if they visit the shown hosting packages for example.. they would be right back to having to add in the domain stuff first)
  24. Is there a way to have the domain transfer/registration be the last step? What i want to do is offer links to the product directly where they can see the description (without having to scroll through the other products) and at that time, if they decide to continue, enter the last step of adding the domain info (last step before checkout)
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