EP_Guru77

Thanks, the sql fix worked but the rest of whmcs was basically broken, addons, etc. We rolled it back and will have to do an incremental fix once we catch up with the workload, thanks.

had 5.1.2 and upgraded to 5.2.2 and now cannot login to admin. Even creating a new user/md5 dumps me back to login page as failed.

Its been over 24 hours and no one can login to admin after upgrade - yet ticket is not being handled. not sure what is going on but the general consensus should be DON'T UPGRADE, Ever - without letting whmcs sort out upgrade bugs. This is horrible.

I wouldn't upgrade to 5.2 yet, we did with our stable version of 5.13 and it killed it, had to repush the whole 5.22, tweak a bunch of stuff and got the site back up from the down for mtce error, now we just can't login to admin. Day later no response to ticket so thinking about doing a full roll-back and lesson learned about updates with whmcs. BUT and everyone should remember - this is the BEST package out there. Kudos to great software - pressure creates diamonds

Posted a ticket yesterday, no response to ticket SXV-312835. Our entire organization can no longer login to whmcs so we are effectively shut down. Any suggestions why this is happening? Its not a cookie or browser issue and a password delete or recreation with md5 doesn't work.

Live chat option is sold as having a non-branded option. I bought it and paid. It is fully branded and having gone back and forth on a ticket since Jan 30, its seems WHMCS just doesn't want to talk about it anymore, fix it or refund my money for something I paid for but not received. Now the ticket is being wholly ignored and I have purchased projects from them and wanted to buy licensing, etc. They really should stand behind their product instead of ignoring valid tickets from busy customers - yes, we are busy too! Hope to get this resolved and should not have to resort to posting in a public forum... Ticket id 886934