jharvel

Anybody???

im having the same issue and im using mybb version 1.6.9 which according to the upgrade script within mybb its the latest version

right now when i receive an email from lfd telling me that one of the customers employees has been blocked due to incorect logins i need to generate an abuse ticket and input the log info is there a way using either pop3 or even piping to have whmcs generate a ticket to the admin email addresses on file for that domain i.e. lfd sends an email to whmcs, whmcs looks at the domain of the email address thats having the issues, then looks up the contact info for that customer and generates an abuse ticket from a predefined reply and add this data from lfd at the end see below for a sample email that i currently receive Time: Thu Jan 31 10:53:24 2013 -0800 Account: employee@domain.com Application: pop3d IP: xxx.xxx.xxx.xxx (US/United States/c-xxx-xxx-xxx-xxx.hsd1.ca.comcast.net) Logins: 61 Interval: 3179 Allowable: 60 logins per hour in 3600 second interval Flushed in: 421 seconds

i have this installed and configured but with the setup of "free" product can someone please post either better instructions or screenshot of the add products page so i can see what the settings need to be so it works with the free trials and allows payment after trial thanks

i was wondering if someone has come up with an addon that uses a service such as twilio for the phone feature so that a customer can call in and using the caller id see that they are in fact a customer already and allow them to input their ip address to remove themself from the csf blacklist for customers that are hosted on the same server as the whmcs installation

i just set whmcs as root and it works now so i will just leave it the way it is thanks

yeah i tried that and it works the reseller has root access i can do anything in the reseller account as i can by logging in as root

i checked all that the ifd.log does not have any error noted within it but the deny file still has the ip address listed any ideas???

i installed this on my server and i can see if the ip address is in the csf and it says it removed it but when i check the deny file it is still there everytime i press the remove button it keeps telling me it was removed im running a dedicated server with root but im using a reseller account for my whmcs and i added the user to the csf.resellers and still does the same thing any ideas