1.) It has drawbacks like it is encrypted you cannot extended it – say to custom integrate with other services or CRM products (not using Zen desk). 2) Further this package directly sitting inside the module folder of WHMCS so you cannot use it for multi-domain (with in same company)*** You will have the URL on chat browser. which want to have it unique or not from the billing folder. 3) Also do not have provision here with WHMCS or subscription to remove the copy-right link on owned license.
All those issues forcing us to ask for refund – I want WHMCS support act on my ticket #347045, cancel and refund the payment. I am still waiting for your update since 12 Aug 2012. Request you improve your support services response time. (I would rather go for the WHMCS leased license with copyright removal or might check with StarDevelop for standalone owned license – with them I get the software code for me to customize)
If you’re going to place LiveChat under WHMCS modules folder then there is of NO USE of selling a Multi-domain Package!
These are my request for Action and suggestions.