security_man

having the same issue... anyone else know of a solution?

is there any way support tickets can use the reply-to header... in other words if someone is using a program that sends emails from one email address but logs replies only to a reply-to address in the original email headers how do i get whmcs' support ticket system to use the reply-to header rather than the from header when i am responding?

not sure if i am missing something or not, but i am seeing multiple pricing entries for the same addon after i make a change to it. what i am seeing is below (not the entire table, just the duplicates), my question is am i seeing something that is supposed to happen or have i found a bug? and either way is it going to hurt anything to remove the duplicates? (87, 'addon', 1, 5, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (104, 'addon', 1, 5, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (96, 'addon', 1, 6, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (88, 'addon', 1, 6, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (90, 'addon', 1, 13, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (98, 'addon', 1, 13, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (107, 'addon', 1, 25, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (108, 'addon', 1, 25, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (106, 'addon', 1, 25, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '199.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (110, 'addon', 1, 30, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '299.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (111, 'addon', 1, 30, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '299.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (100, 'addon', 1, 39, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (93, 'addon', 1, 39, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (101, 'addon', 1, 39, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (94, 'addon', 1, 40, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'), (113, 'addon', 1, 40, '0.00', '0.00', '0.00', '0.00', '0.00', '0.00', '399.00', '0.00', '0.00', '0.00', '0.00', '0.00'),

i am also kindof odd in that i am not registering domains directly - i wonder if that is screwing with it somehow (just trying to think about the oddball stuff that i may be doing that is different than anyone else) do most all of the folks using whmcs act as their own regsitrar?

the weird thing is that if i use the module commands under clients profile>products/services it all works great so i dont think i screwed up the assigning of products to servers, but i will double check again just to make sure thanks for all your help btw

well, i can capture a payment with authorize.net in test mode with a test cc number, but it doesnt create an order either... there has to be some setting i am missing if both of these modules arent working as expected.

when i create a new quote in my admin area, if i select one of the items in the drop down the price never shows up. This seems to have only started happening when i upgraded to 5.0.3

okay, i guess i need to add an action hook to InvoicePaid with the api function addorder. any reason not to do this?

nope, its the pre installed mail in module. This is getting frustrating

had to take a break from setting this up, but still no joy... i am wondering if the problem is with the mail in payment module that i am using in this situation. Has anyone else had trouble with mail in payments to invoices changing to orders when added?

ah ha! thank you very much

lets say i have a client that orders something over the phone. i have their credit card on file and they want to pay for the order right then. How do i do that? if i add a payment in the invoice, it doesnt actually process the card, it acts like i processed it somewhere else and am just logging that transaction.

okay, on that page (which was helpful BTW) i see the following sentence: "Orders always remain pending until admin review, even though the items inside them will auto activate (if set to)" how do i set it? i have looked all over for that setting and just cannot find it. I would think that under setup>product/services>[service]>module settings changing to the option "Automatically setup the product as soon as the first payment is received" would do it, but it doesnt seem to be. What am i missing?

nope, not happening - is there a setting i need to change to make it do it this way?

i would assume that once an invoice is paid it would become an order... like the way a bid becomes an invoice once accepted. it doesnt seem to be doing that though so am i missing something or is this a malfunction?

okay, let me explain... i am setting up a salesman area that integrates with whmcs through the api and action hooks. i want a clients salesman to be able to reply to support tickets through this area that is outside of whmcs completely. In other words i do not want to set up the salesman to access whmcs or create an admin account for them, but i do want them to be able to look like an admin when replying to support tickets... any idea how to do this?

i am having the same issue. basically the api returns nothing and does nothing so the array is empty. same thing with acceptquote

my mistake. so... any ideas how to do this?

i would also love to have something like this

this may be in the wrong forum, but is there a way to get custom client fields on the pdf quote? i would like to have it noted who their salesman is in the quote as well as the in the client database