greengiant Posted October 10, 2009 Share Posted October 10, 2009 This is a custom view tickets template we built for the admin area. It adds the department name to to ticket view as well as a tab that shows all of the customers previous tickets. It uses a custom smarty plugin to load the previous ticket data, see the readme.txt file in the zip for upload instructions. Enjoy. viewticket.zip 0 Quote Link to comment Share on other sites More sharing options...
railto Posted October 12, 2009 Share Posted October 12, 2009 any screenshots? sounds like it might be good but too little info, a couple of screenshots (with blurred info) may convince some people 0 Quote Link to comment Share on other sites More sharing options...
greengiant Posted October 12, 2009 Author Share Posted October 12, 2009 Hi, Here is a screenshot of the ticket view page, showing the "Previous Tickets" tab that I added. You will also notice the department name appears the tabs, something we found a helpful reminder when dealing with multiple departments.. 0 Quote Link to comment Share on other sites More sharing options...
Niklas Posted October 13, 2009 Share Posted October 13, 2009 Very cool addition, works flawless. Thank you for sharing it. 0 Quote Link to comment Share on other sites More sharing options...
aXeR Posted October 13, 2009 Share Posted October 13, 2009 Very nice little mod that works effortlessly! 0 Quote Link to comment Share on other sites More sharing options...
EasyWHMCS Posted October 13, 2009 Share Posted October 13, 2009 Works perfect, thanks for this addon! 0 Quote Link to comment Share on other sites More sharing options...
greengiant Posted October 13, 2009 Author Share Posted October 13, 2009 Glad everyone likes it. When I get some free time I will release some more customization I have made. 0 Quote Link to comment Share on other sites More sharing options...
DataViking Posted October 14, 2009 Share Posted October 14, 2009 Thank you for the mod 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted October 14, 2009 Share Posted October 14, 2009 Thanks Greengiant this is very useful. 0 Quote Link to comment Share on other sites More sharing options...
EasyWHMCS Posted October 14, 2009 Share Posted October 14, 2009 Glad everyone likes it. When I get some free time I will release some more customization I have made. Please do 0 Quote Link to comment Share on other sites More sharing options...
josh6025 Posted October 15, 2009 Share Posted October 15, 2009 Looking good, I've just added it to my WHMCS it just makes it so much easier. 0 Quote Link to comment Share on other sites More sharing options...
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