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WHMCS vs. ModernBill (Plesk Billing)


rockhost

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Wait, you bought a lifetime license of modernbill? With how much money you paid, I hope you are suing them for breach of contract. (Even if they were bought out, they HAVE to honor previous contracts)

 

i am not sure how much but monthly license.

 

abt 24 $ / m

 

breach of contract. ?

 

why ?

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  • 11 months later...

OMG! I'm SO sick of ModernBill! Geesh. I've been using it from sometime in 2003 up until today. Once the credit card I had on file with them expired a couple of years ago I could no longer get them to automatically bill the new card. So every month I'd go in and re-enter the card number. Some months I forgot and the whole system would go down. And they wanted me to pay them just to ask how I could pay them every month automatically! FORGET IT!

 

ModernBill itself though worked okay - as long as you don't mind doing EVERYTHING manually. From setting up accounts to re-billing past due invoices. Unbelievable. I mean a system that if you create a single individual invoice for a service and you want to bill it - you have to first go into "View Credit Card Number" - copy and paste the number, try to remember the expiration date in your head, type that in manually, then hit submit. Man... why couldn't they just make it so we hit "bill" and it would bill the client automatically. Why did we have to copy & paste the number each time for individual invoices. Unbelievable. I'm assuming WHMCS works the right way on that issue. Haven't gotten that far yet. But I sure like what I see so far.

 

I'm so glad I found WHMCS. I realized the server I've been running ModernBill on was probably not going to last too much longer and I frantically set about to find something new. And hopefully something where I could import all the data from MB. At first I thought I would just import MB to one of my newer servers, but quickly realized it won't even run on modern versions of php and mySQL. And modern servers won't run the older version! So I had to find something new. Really glad I found all you former MB clients to confirm my suspicions that WHMCS would be much better. And glad to know I wasn't the only one suffering the agony of trying to work with Plesk!

 

Oh and what a nightmare trying to contact them! Whenever I went to that stupid Plesk site it was like everything on it screamed:

 

DON'T CONTACT US AND WE WON'T CONTACT YOU!

 

I've never seen a company go to such lengths to make sure none of their clients can ever possibly contact them! What a nightmare.

Edited by jcncnc
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