delsongf Posted September 2, 2009 Share Posted September 2, 2009 (edited) I have a license whmcs 4.0, when I generate support ticket a case that is not going to list of open tickets I wonder what's going on? they appear on the home page do not generate more ticket Edited September 2, 2009 by delsongf 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted September 3, 2009 Share Posted September 3, 2009 Ummm this is not a bug. It is a change that was made in 4.0. To see a list of tickets awaiting a reply, go to Open under Predefined Replies in the Support menu. 0 Quote Link to comment Share on other sites More sharing options...
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