tldagent Posted August 21, 2009 Share Posted August 21, 2009 Hello all! I'm using WHMCS and when a client pays the invoice and I go to the client area, it shows the invoice is paid but does shows the Total as $0.00 I'd like to see the total dollars even after the invoice is paid as it helps when finding a certain invoice rather than searching through paid invoices that all show a $0.00 as the total. When the client Adds Funds and it creates an invoice, it works beautifully. Shows up as paid with the correct Total. How do I get this to work? Merging Invoices Also, is there a way to merge invoices? 0 Quote Link to comment Share on other sites More sharing options...
tldagent Posted September 11, 2009 Author Share Posted September 11, 2009 Hello, is anyone home. I would like paid invoices to show the total so I can find invoices I'm looking for without opening each invoice in the admin area. Anyone have any luck with this. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted September 11, 2009 Share Posted September 11, 2009 All our paid invoices show the total correctly. If you're talking about the BALANCE, then it should show zero, because there's nothing left to pay. 0 Quote Link to comment Share on other sites More sharing options...
tldagent Posted September 11, 2009 Author Share Posted September 11, 2009 Not really. I did figure out what's going on though. When I am a customer and I have let's say 4 bills for various things. I cannot combine the bill into one and pay one total. Instead I have to go in and make a deposit or 'Fund my account' and when I add funds it creates yet another invoice. Then I use the credit on my funded account to pay the invoices. So as administrator or as client, when I login and look at my invoices tab, all the individual invoices that were paid with my deposited credit show up as $0.00 in the total. This is very confusing not only for finding invoices but for tracking because I cannot identify with 0.00 but can identify with a total $148.00 labeled as paid. Whether it be by the deposited funds credit or by individual bill payment. This is also confuses my clients. Some are billed monthly but they allow 6 months to build up before they end up paying. Then they are faced with either the confusing funds deposit or they wind up making 6 different payments. Is there any solution to this? 0 Quote Link to comment Share on other sites More sharing options...
MikeDVB Posted September 11, 2009 Share Posted September 11, 2009 Is there any solution to this? To just pay the invoices directly rather than using "Add Funds" perhaps? 0 Quote Link to comment Share on other sites More sharing options...
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