Whole WHMCS install pages appear blank after move to server with PHPSUEXEC?

[dansgalaxy]

Hey,

 

Recently moved everything over to new server setup with PHPSUEXEC and my whmcs installation is just showing white pages

 

http://xdnet.co.uk/clients/

 

any ideas?

[Michael.Terence]

Looks like you're making some progress. I get a DB error

 

Critical Error

Could not connect to the database

[dansgalaxy]

Hmm news to me I cant get more than a blank page

 

What you looking at to get that

[dansgalaxy]

O wait i see, my main site hmm

 

im talking about /clients/ where whmcs is installed

 

*runs off to fix main site*

[Stream101]

Did you check the permissions of the templates_c/ folder to 777

[dansgalaxy]

Well its running as PHPSUEXEC so (in theory) it should actually be 755 as 777 should cause 500 Internal Error.

 

(because PHPSuEXEC runs as the user, so dont need 777 to allow everyone as even if its PHP editing it PHP is running as the user so 755 for dir is fine )

[thehost5968]

Have you got any local php setting in your .htaccess as I may be wrong but they need to be in a custom php.ini?

[dansgalaxy]

Not that i can see

 

Got a support OP at DC trying to figure it out.

 

doing my nut in

[thehost5968]

what does your cPanel error log tell you?

[dansgalaxy]

Nowt

 

Doesnt seem to be giving me anything as to whats up

[Lawrence]

phpSuExec? I didn't think that was supported anymore. I know cPanel only appears to offer SuPHP (same thing, but actively updated).

[thehost5968]

see if Matt has a file System Requirements script that you could upload to see if all is ok?

[thehost5968]

Also I now this would be odd but try doing a new installation in another folder just to see if it will work?

[dansgalaxy]

phpSuExec? I didn't think that was supported anymore. I know cPanel only appears to offer SuPHP (same thing, but actively updated).

 

I think PHPSUEXEC is supposed to be the Apache part of it or something and suPHP is the PHP side, eitherway got suPHP running with all the benefits, fun.

 

see if Matt has a file System Requirements script that you could upload to see if all is ok?

 

That might come in handy.

 

Also just remembered I actually have a (all be it out of date) install of whmcs on the server - http://calmcharity.org/order/ which seems unaffected.

 

Looks like i'm going to have to re-install

[thehost5968]

No that tells that it is one of the mod's you have, also the other day I added some custom cod and got a blank page and found that it was a coment in the code and when i removed it/them it all worked.

 

the coment looked like this:

 

code //coment but it whent on ovever 2 line, when I removed it it worked.

[dansgalaxy]

i just reuploaded all the files from local copy and now its giving me the whmcs cannot connect to db error, so progress ^^

[dansgalaxy]

or not. corrected it to have right db info and back to blank pages

[thehost5968]

Do a compare with a new fresh WHMCS v4.

[thehost5968]

try putting the database to the old whmcs see if that work's?

[thehost5968]

You did it its working

[dansgalaxy]

Ah great working now it seems

 

For some reason when i moved it over it dumped a php.ini in every single directory.

 

deleted them and its working