nhudson Posted August 2, 2009 Share Posted August 2, 2009 Newer Version Now Availabe @ http://forum.whmcs.com/showthread.php?t=24627 WHMCS Audit Tools By: Nick Hudson WHMCS Audit Tools audits and reports certain tasks that may require manual intervention by your staff. These reports help to ensure that nothing gets missed or overlooked, and your database stays cleaned and up-to-date. Single Domain License: Just $14.95 [order now] If you'd like a 24 hour trial version please email sales@edgelinehost.com and we'll send you a trial key. Includes lifetime updates and support for the script. Feature requests are actively accepted and coded in! Included Audit Reports Active Clients Audit - Reports clients that are set to Active status that have no active hosting packages or domains. Also available as a nightly cron to automatically set them Inactive. Inactive Clients Audit - Reports clients that are set to Inactive or Closed status that DO have active hosting packages or domains. This is helpful for clients that decide to signup for new service later on. Also available as a nightly cron to automatically set them Active. Overdue Packages Audit - Reports packages that are 60 days or more overdue and may require manual termination. The reporting threshold is set to 60 days by default by can be adjusted on a case-by-case basis. Cancellations Due Audit - Reports packages that are due for cancellation. If the cancellation is marked as "Immediate" it will be shown on this list right away, otherwise, if marked "End of Billing Term" it will only be shown if the end of the billing term has been met or exceeded. Invoice Collections Audit - Reports invoices that are more than 60 days overdue that need to be sent to a collections agency. We can adjust the 60 day threshold on a case-by-case basis, as well as set a minimum invoice amount to display (i.e. only display invoices $100 or more). Client Collections Audit - Does effectively the same as the above Invoice Collections Audit except it lists total past due amounts per client rather than per invoice. This is useful if you have clients that may have numerous invoices that need to be submitted. Newer Version Now Availabe @ http://forum.whmcs.com/showthread.php?t=24627 Link to comment Share on other sites More sharing options...
nhudson Posted August 2, 2009 Author Share Posted August 2, 2009 NEW REPORT: Duplicate Clients Audit Based on a customer request: This audit will report possible duplicate client accounts. Searches for matches between first name, last name, state, and country. Link to comment Share on other sites More sharing options...
juhogrey Posted August 3, 2009 Share Posted August 3, 2009 Hi, Do you have any screenshots from the audit reports? Link to comment Share on other sites More sharing options...
nhudson Posted August 3, 2009 Author Share Posted August 3, 2009 Hi, Do you have any screenshots from the audit reports? Hello, No I do not but if you send an email to sales@edgelinehost.com I can issue you a 24 hour trial key so you can see it in action. Link to comment Share on other sites More sharing options...
minadreapta Posted August 3, 2009 Share Posted August 3, 2009 great module man, congrats. i have to mention that also the support was fantastic, the guy responded to the tickets very fast and solved the problems (more requests than problems) even faster. thanks. Link to comment Share on other sites More sharing options...
cyberneticos Posted August 8, 2009 Share Posted August 8, 2009 [*]Inactive Clients Audit - Reports clients that are set to Inactive or Closed status that DO have active hosting packages or domains. This is helpful for clients that decide to signup for new service later on. Also available as a nightly cron to automatically set them Active. Hi Nick, I am interested in this feature. What I really need to know is if those prodcuts and services that are marked as SUSPENDED are also active hosting plans in Directadmin. Does your script do this also ? Or does it only compare with Inactive/Closed client statuses ? Thanks ! Link to comment Share on other sites More sharing options...
nhudson Posted August 8, 2009 Author Share Posted August 8, 2009 Hello, This will take the list of Active clients, check if they have any Active services/domains and if not set them Inactive. The other one will take the list of Inactive/Closed clients and see if they have Active services/domains, and if they DO, set them Active. It does not have the ability to check the server to see if the service is actually suspended. I do not believe that is possible. Link to comment Share on other sites More sharing options...
cyberneticos Posted August 8, 2009 Share Posted August 8, 2009 Of course it's possible. At least with Directadmin it is. I am not familiar with Directadmin's API, but I know you can check if suspended, or not. WHMCS for example, won't suspend if the account is already suspened. It will toss a "Already suspended" error, vice versa. If you can make this happen, you will have another customer. Thanks ! Link to comment Share on other sites More sharing options...
nhudson Posted August 8, 2009 Author Share Posted August 8, 2009 Of course it's possible. At least with Directadmin it is. I am not familiar with Directadmin's API, but I know you can check if suspended, or not. WHMCS for example, won't suspend if the account is already suspened. It will toss a "Already suspended" error, vice versa. If you can make this happen, you will have another customer. Thanks ! Hello, It's something I can look into but not something for the immediate future. I do not work with DirectAdmin so if I did something like this it would be with cPanel first. Link to comment Share on other sites More sharing options...
cyberneticos Posted August 8, 2009 Share Posted August 8, 2009 ok thanks Link to comment Share on other sites More sharing options...
LemonBarley Posted August 14, 2009 Share Posted August 14, 2009 can we have a demo? its better for us to have a live demo to see if what we needed is included. Link to comment Share on other sites More sharing options...
nhudson Posted August 14, 2009 Author Share Posted August 14, 2009 can we have a demo? its better for us to have a live demo to see if what we needed is included. Hello, We do not have a demo, however, as of today we're offering a 7 day unconditional money back guarantee on all new signups. We're having a moderator update the original thread. If you purchase a license and decide you're not satisfied you can cancel and request a refund anytime within 7 days. Link to comment Share on other sites More sharing options...
zbuford Posted August 24, 2009 Share Posted August 24, 2009 I am interested in these audit reports but it looks like your site and email are down. Is this still available? Link to comment Share on other sites More sharing options...
nhudson Posted August 24, 2009 Author Share Posted August 24, 2009 I am interested in these audit reports but it looks like your site and email are down. Is this still available? Yes it is We're in the final stages of rebranding under a new domain. http://www.whmcstools.com/ Once we're finished we will re-launch new posts. Just FYI we're releasing a new version of WHMCS Audit Reports in about 3-4 hours in case you wanted to hold off and save having to upgrade Link to comment Share on other sites More sharing options...
cyberneticos Posted August 24, 2009 Share Posted August 24, 2009 Hi nhudson, Site looking really nice. Any ETA on the "Check Directadmin if Suspended, or Active and report if not synced in whmcs" feature ? Link to comment Share on other sites More sharing options...
nhudson Posted August 24, 2009 Author Share Posted August 24, 2009 Hi nhudson, Site looking really nice. Any ETA on the "Check Directadmin if Suspended, or Active and report if not synced in whmcs" feature ? That's not planned anytime in the near future. Link to comment Share on other sites More sharing options...
neobug103 Posted August 24, 2009 Share Posted August 24, 2009 Would be nice if you could have this integrate with the servers and do an account check per server nightly. If there are any accounts on the server that the script isn't able to match to an account in the billing system, then it would notify you daily so the account can either be removed or modified. Also works greatly for those 'canceled and 'terminated' packages where something messed up and for whatever reason the account is canceled in whmcs but still active on the server thus 'free hosting' for the client. Link to comment Share on other sites More sharing options...
nhudson Posted August 24, 2009 Author Share Posted August 24, 2009 Would be nice if you could have this integrate with the servers and do an account check per server nightly. If there are any accounts on the server that the script isn't able to match to an account in the billing system, then it would notify you daily so the account can either be removed or modified. Also works greatly for those 'canceled and 'terminated' packages where something messed up and for whatever reason the account is canceled in whmcs but still active on the server thus 'free hosting' for the client. Again that's something way more complex than this is meant to be, and is not something planned on being implemented anytime soon. Link to comment Share on other sites More sharing options...
neobug103 Posted August 24, 2009 Share Posted August 24, 2009 I'd pay a lot of money for something like that Link to comment Share on other sites More sharing options...
nhudson Posted August 24, 2009 Author Share Posted August 24, 2009 I'd pay a lot of money for something like that It's on my to-do list to research when I'm bored We're working on many other modules at the moment. We just complete our ThePlanet module - http://www.whmcstools.com/whmcs-theplanet-module/ with other datacenters to come. Link to comment Share on other sites More sharing options...
zbuford Posted August 30, 2009 Share Posted August 30, 2009 I am trialing this mod and having an issue with it. I have sent two emails to support@whmcstools.com on Tuesday and again on Friday and have not received anything back yet. Link to comment Share on other sites More sharing options...
nhudson Posted August 30, 2009 Author Share Posted August 30, 2009 (edited) I am trialing this mod and having an issue with it. I have sent two emails to support@whmcstools.com on Tuesday and again on Friday and have not received anything back yet. We have no unanswered support tickets. You are likely sending the email from an email we don't have registered on file for you. Please open a ticket manually at https://www.whmcstools.com/members/ so we can take a look. ***EDIT*** I just checked our mail records and you were, indeed, sending your emails from an address not registered in our system. We do not accept Support emails from any address except those on file with us, which is why your tickets were not received. Edited August 30, 2009 by nhudson Link to comment Share on other sites More sharing options...
zbuford Posted August 30, 2009 Share Posted August 30, 2009 When I sent the email on Tuesday you just had your support email listed on the website which is why I sent to that address instead of submitting a ticket. I don't know about Friday because I just resent the email. I have submitted a ticket now. Link to comment Share on other sites More sharing options...
nhudson Posted August 30, 2009 Author Share Posted August 30, 2009 When I sent the email on Tuesday you just had your support email listed on the website which is why I sent to that address instead of submitting a ticket. I don't know about Friday because I just resent the email. I have submitted a ticket now. Neither email was sent from the whmcstools@yourdomain.com email. They were sent from zbuford@yourdomain.com - which is not registered on your account - which is why the email didn't go through. Link to comment Share on other sites More sharing options...
zbuford Posted August 30, 2009 Share Posted August 30, 2009 Yes, but at the time I sent the email you had that email address simply listed on your website so there was no reason to believe only regsitered users could email that address, and of course there is no email back to say the email was rejected. Link to comment Share on other sites More sharing options...
Recommended Posts