Si Posted July 18, 2009 Share Posted July 18, 2009 I know this is a weird one, but I have conditional displays working in other email templates (support), but when I add a conditional display to the 'Support Ticket Opened' template, everything falls down. ie, when you submit the support ticket at step 2 and it's moving to step 3 (confirmation that the ticket has been created), all you get is a blank screen. Remove the conditional display from the template, and all works as normal again. Anyone else seeing this? Is there a workaround? Are conditional displays not possible in this particular template? Is it a bug? Thanks for any input on this. Si 0 Quote Link to comment Share on other sites More sharing options...
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