HeXeN Posted June 11, 2009 Share Posted June 11, 2009 After my test account registers to a shared hosting account and hits the final "confirm" button after entering my information (stat/zip/name/business/etc.) it sends me to just a blank page, but I noticed that it does create the account through cpanel. And it also does it when I terminate & create and account through the whmcs admin cp. lmk if you need more details or you need to see for your self. Thanks, Stephen FYI: WHMCS link: http://stephenharman.com/billing 0 Quote Link to comment Share on other sites More sharing options...
bear Posted June 15, 2009 Share Posted June 15, 2009 it sends me to just a blank page Most often a blank page means that there are syntax errors in the code for that page. Since most of the PHP pages are encoded here and no one else is seeing this, that means you might have incorrectly edited one or more of the template (TPL) files, introducing an error. If you've edited any, temporarily replace them one by one with the unedited ones from the download until the error is gone. 0 Quote Link to comment Share on other sites More sharing options...
FORUMADDON Posted June 15, 2009 Share Posted June 15, 2009 I'm getting blank pages on all admin submissions, I have not modified any of the admin files either (tpl or php). 0 Quote Link to comment Share on other sites More sharing options...
HeXeN Posted June 15, 2009 Author Share Posted June 15, 2009 I'm getting blank pages on all admin submissions, I have not modified any of the admin files either (tpl or php). Same, I haven't edited any files. All I've edited are the usual config stuff. 0 Quote Link to comment Share on other sites More sharing options...
RSnetworks Posted June 15, 2009 Share Posted June 15, 2009 I'm getting blank pages on all admin submissions, I have not modified any of the admin files either (tpl or php). Same problem here, very strange. 0 Quote Link to comment Share on other sites More sharing options...
datawebcorp Posted June 15, 2009 Share Posted June 15, 2009 Might there be an invalid email template being called, or maybe the email template contains an error? I had a problem w/a blank page after creating an order from the frontend (I hadn't actually tried it in the backend, at the time), and the advice was to add $display_errors = 'on'; to the configuration.php file to trigger the display of errors. That's how I determined it was an email template problem. 0 Quote Link to comment Share on other sites More sharing options...
HeXeN Posted June 16, 2009 Author Share Posted June 16, 2009 Thank you datawebcorp, that identified the problem to email (STMP). 0 Quote Link to comment Share on other sites More sharing options...
FORUMADDON Posted June 16, 2009 Share Posted June 16, 2009 In the end I created a fresh install, thanks for the post though. 0 Quote Link to comment Share on other sites More sharing options...
dswp Posted July 9, 2009 Share Posted July 9, 2009 this is the perfect solution - add $display_errors = 'on'; to the configuration.php file and then voila - I, too, had added a field to the email template without the $! oops. Thank you! 0 Quote Link to comment Share on other sites More sharing options...
pepys Posted July 17, 2009 Share Posted July 17, 2009 I have the same problem, after I submit a order from the client area interface, I receive then a blank page. I used $display_errors = 'on' and the error is: Critical Error Could not connect to the database How can I resolve this? 0 Quote Link to comment Share on other sites More sharing options...
datawebcorp Posted July 17, 2009 Share Posted July 17, 2009 I suggest you open a ticket for that one. 0 Quote Link to comment Share on other sites More sharing options...
jcy1978 Posted November 5, 2009 Share Posted November 5, 2009 Although the poster who was recieiving a database error won't be helped by this post, I was receiving the same issue of having white screens displayed on our server after pressing one of the submit buttons. After turning errors on (as a previous poster described), I found the following error being displayed: Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 5898240 bytes) in /var/www/html/igsobe.com/whmcs/includes/tcpdf_unicode.php on line 16485 I went into /etc/php.ini and changed the following setting: memory_limit = 128M ; Maximum amount of memory a script may consume The issue was resolved after I did a restart of Apache (for the new settings to take effect). Hopefully this will help someone else out who's in a bind, good luck! John C. Young Managing DIrector Internet Gateway of South Beach http://www.igsobe.com 0 Quote Link to comment Share on other sites More sharing options...
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