danield Posted May 10, 2009 Share Posted May 10, 2009 Whats the purpose of security questions? Isn't that for like if we need to verify an ownership of an account we ask them a question so we can verify? How do we use it? I heard there is something about coloring groups or similar? Any other cool features in this new version? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 10, 2009 Share Posted May 10, 2009 Yes. Do you not have a bank account? http://forum.whmcs.com/showthread.php?t=19922 0 Quote Link to comment Share on other sites More sharing options...
danield Posted May 10, 2009 Author Share Posted May 10, 2009 I saw it, but how do we use it. I went into the setup area and set up a security question, but how do i use it? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 10, 2009 Share Posted May 10, 2009 Client chooses a security question from the list you create and enters an answer. You can then see the answer in the client profile tab. 0 Quote Link to comment Share on other sites More sharing options...
danield Posted May 10, 2009 Author Share Posted May 10, 2009 Do they have to enter it? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted May 10, 2009 Share Posted May 10, 2009 Well they can't complete the order form without it. 0 Quote Link to comment Share on other sites More sharing options...
danield Posted May 10, 2009 Author Share Posted May 10, 2009 Oh i thought that if we needed it we can ask them 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted May 10, 2009 Share Posted May 10, 2009 We've started using it if anyone phones up and asks questions about their billing or account. I can see why most people won't use it though. 0 Quote Link to comment Share on other sites More sharing options...
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