Chad Posted May 8, 2009 Share Posted May 8, 2009 (edited) I just upgraded to v4 and instead of overwriting original files, I simply uploaded fresh (renaming old billing folder to billing.old). Upgrade went fine. Now I forget how to re-enable kayako loginshare to integrate esupport. Please explain how to get this going. Naturally esupport/kayako does not show up in the setup > general settings support tab drop down. I found only two folders in the original billing software relating to kayako: /templates/kayako /modules/support I copied those over in the new install directory and finally got a "kayako" option in general setup > support drop down module list. However, strange enough when I login as a client in my test account I click "my support" and get this error ERROR: You do not have enough permissions to access this page. Please log in by entering your Email Address and Password. But, if I go back to client home and click "submit a ticket" in the home page area, it works fine and redirects to kayako support system. Edited May 8, 2009 by Chad 0 Quote Link to comment Share on other sites More sharing options...
Chad Posted May 8, 2009 Author Share Posted May 8, 2009 I need help on this please 0 Quote Link to comment Share on other sites More sharing options...
choppershosting Posted May 8, 2009 Share Posted May 8, 2009 http://forum.whmcs.com/showpost.php?p=102807&postcount=15 0 Quote Link to comment Share on other sites More sharing options...
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