royt Posted April 20, 2009 Share Posted April 20, 2009 Hi I have imported my account packages accounts from my whm ..and started adding client details to them .. no problem. But how do I add the parked domains to the clients account ..ie most have the .com domain as the hosting account then a .co.uk parked on it. I have tried adding as am Add On but that doesnt show as a domian renewal on the invoice. I cant see how I can raise an invoice - because, no domain options on there any ideas ? Cheers Roy 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 20, 2009 Share Posted April 20, 2009 You don't....unless you charge extra for them. 0 Quote Link to comment Share on other sites More sharing options...
royt Posted April 20, 2009 Author Share Posted April 20, 2009 Hi Yes I do charge for them: The whm import option imports the Hosting and Main domain details but NOT any parked domians which still need to be added to clienst account invoiced. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted April 20, 2009 Share Posted April 20, 2009 Hi Yes I do charge for them: The whm import option imports the Hosting and Main domain details but NOT any parked domians which still need to be added to clienst account invoiced. Are you just charging for the domain renewals, or are you charging a fee for "parking" them? 0 Quote Link to comment Share on other sites More sharing options...
royt Posted April 20, 2009 Author Share Posted April 20, 2009 Hi Perhaps I should not have used the term "parked" ...it seems to be causing problems here :-( They are domains other than the main domain conected to the hosting account. ie whmcs imported hosting package and domain from the whm.. but clients have other domains without hosting packages. scenario --- 100mb hosting package and domain.com imported fine and can have clients details added ..no problem. On invoice domain.com shows as a domain renewal.... 100mb hosting shows as hosting renewal. But if the client has also bought domain.co.uk ..( which was parked on the hosting package but no reference to it was imported ) how do I add that to his whmcs account so it shows as a domain renewal ..and not just an add on. I hope that makes it clear ..surely its not that an un-usual a scenario ?? 0 Quote Link to comment Share on other sites More sharing options...
royt Posted April 20, 2009 Author Share Posted April 20, 2009 Please ignore this post I have managed to sort it. Re-import a duplicafe account package and rename the original domain from .com to .co.uk works fine but a long way around 0 Quote Link to comment Share on other sites More sharing options...
gmc100 Posted April 12, 2010 Share Posted April 12, 2010 (edited) Have exactly the same issue and wondered how to go about it also. I would have though it will be easier to do than this, but appears not. The issue now is I cant add domain information so no reminder will be sent out to the client. Thanks for your explanation too as I have been searching the forums for some time. Edited April 12, 2010 by gmc100 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.