Gears Posted April 7, 2009 Share Posted April 7, 2009 Just got like 5 emails from support saying that my tickets were automatically being closed for no response in 480 hours. Made me laugh a little That's a pretty long time. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted April 7, 2009 Share Posted April 7, 2009 Probably because they've imported all the old tickets into their new client area after switching from a custom solution to WHMCS. Though the 'My Support Tickets' page isn't working at the minute 0 Quote Link to comment Share on other sites More sharing options...
readywire Posted April 7, 2009 Share Posted April 7, 2009 Glad to know I wasn't the only one who laughed. 0 Quote Link to comment Share on other sites More sharing options...
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