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New Order Emails


lane

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Hi Guys,

 

Is there an option to set where the "new order" emails are sent. Currently we are using ClientExec and we have it set to send a copy of the order to our support system.

 

Is there a way to do this in WHMCS without just having it CC everything to it?

 

-lane

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Hi,

 

So you can send the new order emails to a specific location. We are not really a small company and need the order emails to go one place for the accounts team to take care of.

 

From what I can see thus far, all admins get them, which is not good as that will spam people who do not need them and if we setup an email address to CC all emails to, it will send the new order emails, along with all the other spam emails.

 

So I am looking for a way to send the new order email to a specific email address, without sending all other emails there too.

 

Thanks!

 

-Lane

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Try looking at the Administrator Roles:

 

Configuration > Administrator Roles > Add New Role Group

 

Then look towards the bottom at "Account Emails (eg. Order Confirmations, Details Changes, Automatic Setup Notifications, etc...)"

 

Is that something like what you're looking for?

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