Template Customization Question

[nhudson]

I hope I'm explaining this well enough...In the client area templates, is there a way to set content to only show when logged into the client's account as admin?

 

For example, we require all cancellation requests be submitted to the helpdesk and we then process them manually. However, we want to be able to login to the client's account from the admin side, and see the "Request Cancellation" button - but don't want the client to see that.

 

Any ideas/suggestions?

[bear]

Just curious, but why don't you want the client to be able to see the cancellation button? If someone wants to leave, we let them.

[nhudson]

Just curious, but why don't you want the client to be able to see the cancellation button? If someone wants to leave, we let them.

 

It's not a matter of not letting them cancel...It's a matter of policy and procedure. We require the customers to submit a ticket so that we can ensure the cancellation is done without error, work out any issues to prevent cancellations, etc. Also, we have certain customers that are on 1 year contracts that cannot cancel before the end of their term.

 

Once they have a ticket in and we verify it all, we would then login under the client's account and use the automated cancellation tool.

 

For those interested, Matt got back to me and the code is:

{if $smarty.session.adminid}...{/if}

[VicToMeyeZR]

You have a cancel button for your client in the admin area already.