Seb Posted February 27, 2009 Share Posted February 27, 2009 Sometimes when we're replying to tickets it's an ongoing issue which we need to deal with at a certain date/time in the future (i.e. server moves, temporary bandwidth/space changes, and so on). Rather than having to add these to the to-do list manually, or keep a record ourselves offline, it would be very useful if on the ticket reply page there could be an extra line to add something to the to-do list. So for example, under the reply form: Add to to-do list: text fields for [to-do list subject] and [due date]. Is anything like this feasible or even currently available? 0 Quote Link to comment Share on other sites More sharing options...
Seb Posted February 27, 2009 Author Share Posted February 27, 2009 Apologies - realised this should have been in feature requests. 0 Quote Link to comment Share on other sites More sharing options...
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