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Add to to-do list field on support tickets


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Sometimes when we're replying to tickets it's an ongoing issue which we need to deal with at a certain date/time in the future (i.e. server moves, temporary bandwidth/space changes, and so on).


Rather than having to add these to the to-do list manually, or keep a record ourselves offline, it would be very useful if on the ticket reply page there could be an extra line to add something to the to-do list. So for example, under the reply form:


Add to to-do list: text fields for [to-do list subject] and [due date].


Is anything like this feasible or even currently available?

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