ignorance is bliss ??

[ozzie]

Hi,

 

I have just installed the trial version on v3 beta, wich was rather painless

What I don't quite understand is instruction 3 on the last page:

 

3. Setup Email Piping

 

Setup forwarders in your control panel for all the email addresses you want to pipe into the WHMCS support ticket system:

 

| php -q /path/to/whmcs/pipe/pipe.php

 

Is the php command above the destination mail address?

 

Any help is highly appreciated.

 

Cheers, ozzie

__________________

I keep hitting 'escape,' but I'm still here. !!!

[bedot]

From what I understood while setting this up - the php command, is placed where you would usually put the email address you wish to forward too.

 

Thus forwarding onto the script? - I maybe incorrect in this presumption tho..

[bear]

Yes, that's right. Just place that into the field where it says "forward to".

[ozzie]

Thanks, much appreciated.

[jas]

thats not strictly true.

 

| php -q /path/to/whmcs/pipe/pipe.php

 

take out the / and your left with "path to whmcs" so if you installed whmcs in to a folder called clients then your path would be, /public_html/clients/pipe/pipe.php

[bear]

It was correct the way he posted it, jas. No one said to remove the /...

He asked if this: " | php -q /path/to/whmcs/pipe/pipe.php " was the proper way to set up the forward for piping. It is.

You suggested /public_html....which is not exactly right. You usually need to include /home/username/ and then public_html in most cases, as PHP will see "/" as server root, not account root.

[Jay]

@ bear

 

I think he was just explaining why the folder name should be changed to "clients" or wherever WHMCS has been installed.