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How to stop the client from changing


yamaharr1

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Is there anyway to stop the client from changing the "Registrant" information when they go in to "MODIFY DOMAIN CONTACT DETAILS"? Maybe not allowing the Registrant information fields to be accessible or in the worst case scenario hidden.

 

When a client registers a domain name I want my company details to be kept in the registrant information and they can change the other fields to there needs. I am using Enom.

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OK, thank you for the information but I really was hoping this thread doesn't turn into a debate on what is and what is not.

 

Everyone has there opinions on what should be but if you check the WHOIS information for 98% of websites you will see the "Technical contact" is the owner of the domain and the "Registrar" is the company who has registered the domain name so I would like to stick with the 98%

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but if you check the WHOIS information for 98% of websites you will see the "Technical contact" is the owner of the domain and the "Registrar" is the company who has registered the domain name so I would like to stick with the 98%

 

You're confusing *registrant* (owner) with *registrar*

 

the *registrar* cant be changed without transferring the domain and has nothing to do with the contacts (although is *often* the underused technical contact)

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Everyone has there opinions on what should be but if you check the WHOIS information for 98% of websites you will see the "Technical contact" is the owner of the domain and the "Registrar" is the company who has registered the domain name so I would like to stick with the 98%

 

I'm sorry, but you are completely wrong on this. 98% of people have the "owner" (actually the leasor) of the domain listed as the Registrant Contact.

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Misguided? Oh ok, remind me to help you out again in the future :roll:

 

Please point me out to the part where you were helping me out and I will offer you a since apology. If you want to voice your opinion when an opinion is not the topic then be ready to have others voice there opinion back and if you already know you do not take others opinions lightly then do not even comment :roll:

 

 

Quote:

Originally Posted by yamaharr1 View Post

Done already thanks for your thoughts no matter how miss guided they are

I think you'll find it's you that's misguided.

 

You'll soon have some unhappy customers when they find their domains are registered in your name.

 

And what is that any of your business?

 

I have plenty of happy customers and growing every day. I was manually changing the settings before, so my Happy customers where very aware of it and have no problem with it. You obviously have no idea what you are talking about but insist on trying to bulk my customers with yours.

 

You where not even a part of any of the previous comments but yet you only take the time to jump on to try to belittle someone, if you do not like the way I run MY hosting well you can just pass this thread right on by and don't let the door hit you where the good lord split you.

 

What I find pretty amazing is I come here to ask for assistance politely and professionally and all I get is your thoughts on how you think my business should run. Maybe you should focus on how yours should run and if you do not want to focus on the topic then just pass on by.

 

I have repeatedly ask (although I can not stop anyone) for this thread not to be a debate but you just have to ignore peoples requests and when I give back exactly what you have offered to me O all of a sudden I am the bad guy.

 

Your comments are misguided and unneeded what I am doing with my WHMCS application and my hosting should have been irrelevant what I needed to know was relevant and obviously this is not the place to seek the custom assistance needed to make any changes no matter how small they are otherwise you have to endure users misguided opinions on what they think is the right way to run a business rather than address the topic at hand. But none the less I have finished doing what needed to be done even with the large amount of time spent dealing with this very irrelevant thread and even more irrelevant opinions.

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Where did I say your survival depended on this forum? You do what you think is right. If we think it's wrong we'll say so. It's called free speech.

 

Whether you agree with the comments or implement them is completely irrelevant and quite honestly I couldn't give two hoots if you do or don't. What you cannot expect though is to post a question on a forum and expect everyone to say "Yes you're right even though we all think you're wrong"

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The main issue here is that by changing the registrant contact you are preventing your customers from transferring the domain name to whichever provider they like. Your customers will need to contact you, and you will need to approve transfers.

 

Whilst you may want to make it as difficult as possible for your customers to leave, traditional wisdom shows that this isn't a good decision. If a customer becomes disgruntled they may hold it against you.

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I couldn't care less how you run your business, but when you make statement like "if you check the WHOIS information for 98% of websites you will see the "Technical contact" is the owner of the domain and the "Registrar" is the company who has registered the domain name", I'm going to call you out on it. It's just plain wrong and I don't like to see false information propogated.

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I couldn't care less how you run your business, but when you make statement like "if you check the WHOIS information for 98% of websites you will see the "Technical contact" is the owner of the domain and the "Registrar" is the company who has registered the domain name", I'm going to call you out on it. It's just plain wrong and I don't like to see false information propogated.

 

Matt Wade If you do not like to have false information propagated then you should really refrain from speaking because statements like yours are just plain idiotic.

 

First off if you can do the math what are the remaining sites of 2%? If you can figure that out you will see there is plenty of sites out there Duh.

 

OK hmm who do we use first

interspire.com

 

Looks to me like the Registrar is GoDaddy and the "Technical contact" is interspire O I forgot interspire must own GoDaddy yea sure OK Duh No No I got it GoDaddy is doing there WHOIS wrong that's it GoDaddy shame on you, you are such a fool why don't you do things the right way.

 

O wait I must be reading it wrong Hmmm lets check another

uniformserver.com

O what is this GoDaddy is the registrar and the "Technical contact" is Triple O

 

O that's right I must be reading this one wrong also, no Triple O and interspire both must own GoDaddy or is it GoDaddy must own both of those website. No No I got it GoDaddy is doing there WHOIS wrong that's it GoDaddy shame on you, you are such a fool why don't you do things the right way.

 

Now I know why I get so many clients from other hosts and hear the nightmares they have to tell about them.

 

None the less you guys enjoy your debate I have completed what I needed to complete. But don't worry I will watch for your threads and make sure I derail them into a debate rather than a productive exchange.

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The domain name record is a legal document.

 

Registrar - is is responsible for maintaining your domain registration records.

http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/registrationinfo/registrationinfo-11.html

 

 

Registrant - is the individual or organization that holds the right to use a specific domain name. AKA THE OWNER OF THE DOMAIN.

http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/registrationinfo/registrationinfo-06.html

 

Administrative Contact - is the individual or organization authorized to interact with your domain name registrar on behalf of the registrant specified in the WHOIS record.

http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/registrationinfo/registrationinfo-07.html

 

Technical Contact - is the individual or organization authorized to manage any technical issues related to your domain.

http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/registrationinfo/registrationinfo-08.html

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Matt Wade If you do not like to have false information propagated then you should really refrain from speaking because statements like yours are just plain idiotic.

 

Sorry, bud, it's you who is looking idiotic. You don't even know the difference between the Registrar and the Registrant Contact.

 

First off if you can do the math what are the remaining sites of 2%? If you can figure that out you will see there is plenty of sites out there Duh.

 

What are you even talking about? I never said that there aren't quite a few sites out there where the Registrant Contact is wrong. Is that number 2%? I don't know...maybe, but it certainly IS NOT 98% like you infer.

 

 

OK hmm who do we use first

interspire.com

 

Looks to me like the Registrar is GoDaddy and the "Technical contact" is interspire O I forgot interspire must own GoDaddy yea sure OK Duh No No I got it GoDaddy is doing there WHOIS wrong that's it GoDaddy shame on you, you are such a fool why don't you do things the right way.

 

On this one the Registrar is GoDaddy. That is correct and as it should be. The Registrant Contact is :

 

Interspire Pty. Ltd.

Suite 2, Level 9

162-166 Goulburn St

Sydney, New South Wales 2000

Australia

 

Again....as it should be!

 

O wait I must be reading it wrong Hmmm lets check another

uniformserver.com

O what is this GoDaddy is the registrar and the "Technical contact" is Triple O

 

O that's right I must be reading this one wrong also, no Triple O and interspire both must own GoDaddy or is it GoDaddy must own both of those website. No No I got it GoDaddy is doing there WHOIS wrong that's it GoDaddy shame on you, you are such a fool why don't you do things the right way.

 

Yep...you are reading this one wrong as well. The Registrant Contact is:

 

Triple O, LLC

2920 Links Drive

Atlanta, Georgia 30317

United States

 

Again...as it should be since Uniform Server is a "Triple O, LLC Company".

 

Now I know why I get so many clients from other hosts and hear the nightmares they have to tell about them.

 

None the less you guys enjoy your debate I have completed what I needed to complete. But don't worry I will watch for your threads and make sure I derail them into a debate rather than a productive exchange.

 

Let me know when you figure out basic domain terminology, such as the difference between a Registrar and the Registrant Contact. Also let me know when you learn how to read whois output. Once you learn those things, maybe you can tell me why I'm so bad that my customers are flocking to you.

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Matt Wade you are helpless but the post above yours may be able to help you I pray.

 

if you can't follow the 2% part hahaha there is no way I am going to take the time to explain it to you especially after your two posts. Whooo I don't have it in me.

 

No one was debating the registrar and the registrant try reading my first post and that is why chickendippers asked a sensible question. And I thought I gave him a sensible response and then went on to ask the thread not to become a debate which is also a sensible request try following it. WOW thank God I asked for that otherwise I wonder what this thread would have become.

 

The proof is in the WHOIS the registrar is GoDaddy and the registrant is the owner of the website but that wasn't even what you said you said "I'm going to call you out on it" you where talking about the "Technical contact" so please do not try to lie your ass off just to keep yourself from looking like a fool. You must be under a lot of stress if you can not even remember what you posted about not longer than 10 minutes ago.

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That is just plain silly.

 

This thread started with a simple goal and turned into a ridiculous debate and not a single post was about the thread or its intentions. It is only about everyones viewpoint on how a WHOIS should be.

 

Now if you choose to debate something then be ready for others to make statements back and I did not disrespect anyone whom didn't disrespect me first, because they couldn't handle what I wanted to do regardless of its correctness.

 

You decide to open this topic up again by posting some immature statement but then when you have a response to it you can't handle it. So who really has rules set out that doesn't allow an openmind who really has rules against others opinions?

 

After rereading this post I sure she a whole bunch of negativity first against me because I refuse to do things the same as everyone else.

 

Either practice what you preach or except others do not view the world the same as you.

 

The only two who had anything constructive to say were chickendippers first post and merlinpa1969 in which case what I am actually doing I didn't think about Comodo and although I do not use them now but will be in the future thank you merlinpa1969 for bringing that up it was a great point.

 

Regardless of your misguided viewpoint I have done what needs to be done so I will wait here untill all of my clients run for the hills haha

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As has been pointed out many times by others, the registrar is not the registrant. By not allowing changes to the registrant you run the risk of annoying customers.

 

I never said it was it was the users here that said it. I was very clear in my post I want to change the registrant fields from being editable by the user. but for some reason you as others can't understand why because YOU feel it is the clients right but none the less my clients have no problem with it.

 

I never said I do not see your point of view, I have said you do not see mine, and if you do or do not it doesn't matter, what did matter is no matter what you feel is wrong or right assist with what a user is asking or just keep out of it. If a user is asking your opinion and you want to take the time to give it then give it, if a user is asking for assistance and has repeatedly said do not turn it into a debate then what does that tell you? It is pretty clear if you know how to do it and feel like sharing then share if not and it is against your moral fiber then pass on by.

 

Just as a note I wasn't trying to call you names and if that is what you got from my last post I do apologize as that was not my intention. The school joke is a way to say I have taught you something regardless if I did or not it is just a joke but maybe that is just something that is understood where I come from.

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