Jump to content

License noconnection


Recommended Posts

I've seen others experiencing the same licensing problem but unable to find a solution to this error:



WHMCS has not been able to verify your license for the past 7 days or more.


Before you can access your WHMCS Admin Area again your license needs to be verified. Make sure you do not have a firewall blocking the connection to our server


If you need assistance, email licensing@whmcs.com.


I requested assistance but haven't received a response so if anyone knows how to fix this please help. Reissuing the license didn't help and I haven't found any information regarding what firewall rule to change to allow WHMC to do their license check (i.e., allowing access to a specific port, specific ip, etc.)


Any direction would be greatly appreciated.



Link to comment
Share on other sites

  • 4 weeks later...
  • 2 months later...

I have a similar problem. The server was "offline" for 10 days after a database crash. I am not presented with a dialog to enter the license and WHMCS's web site 'verify' operation does not work. We tried getting another server up and running, I'm wondering if this has now interfered with my WHMCS.


Whenever I log on it just jumps back to the logon page.


Anyone have advice?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated