snake Posted January 15, 2009 Share Posted January 15, 2009 Is the ticketing system built in to WHCMS any good, or is it better to use a 3rd party tool like Kayako or SmarterTicket. And in which case can you turn off the built in ticketing and make the links go to your external one instead? 0 Quote Link to comment Share on other sites More sharing options...
0 chickendippers Posted January 15, 2009 Share Posted January 15, 2009 The WHMCS ticket system works perfectly for us You can't turn the WHMCS ticket system off as such, all you need to do is remove the links to it from the template files. 0 Quote Link to comment Share on other sites More sharing options...
0 scurrell Posted January 15, 2009 Share Posted January 15, 2009 The WHMCS ticket system works perfectly for us Same here since we started providing Linux hosting and installed WHMCS. We used Cerberus when we only had Helm servers. 0 Quote Link to comment Share on other sites More sharing options...
0 stronger07 Posted January 23, 2009 Share Posted January 23, 2009 is someone know about live talking with visitours on Ticket System? Is there a module for this application? Please answer... 0 Quote Link to comment Share on other sites More sharing options...
0 chickendippers Posted January 26, 2009 Share Posted January 26, 2009 No, live chat is not something WHMCS provides. 0 Quote Link to comment Share on other sites More sharing options...
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snake
Is the ticketing system built in to WHCMS any good, or is it better to use a 3rd party tool like Kayako or SmarterTicket. And in which case can you turn off the built in ticketing and make the links go to your external one instead?
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