Pima Posted January 6, 2009 Share Posted January 6, 2009 I believe that I have this configured correctly and have selected the other packages that can be up/down graded to. Each can be subscribed to month. qtr, semi, and annual and this is selectable in the client area. Issue: The existing package is NOT selectable as one of the packages to allow upgrading. So a client that begins as monthly and wishes to change to qtr or any other is not presented with their current package to alter their terms. Am I missing something? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted January 6, 2009 Share Posted January 6, 2009 Perhaps you should raise a feature request to allow customers to change their billing cycle. 0 Quote Link to comment Share on other sites More sharing options...
sitemaker Posted January 6, 2009 Share Posted January 6, 2009 Good idea. 0 Quote Link to comment Share on other sites More sharing options...
Pima Posted January 6, 2009 Author Share Posted January 6, 2009 Perhaps you should raise a feature request to allow customers to change their billing cycle. So I am seeing this correctly and did not miss something to your knowledge - Correct? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted January 6, 2009 Share Posted January 6, 2009 You haven't missed anything,; it's not possible for customers to automatically change their billing cycle, an admin has to do it. Search the feature request forum, I seem to remember this before. 0 Quote Link to comment Share on other sites More sharing options...
Pima Posted January 7, 2009 Author Share Posted January 7, 2009 You haven't missed anything,; it's not possible for customers to automatically change their billing cycle Actually, the functionality is there BUT only for packages designated as up/downgradeable to. A client can select one of the OTHER packages and then also select the term. It is just that the current package is not one of the packages that is selectable in the admin to allow up/down grading - - Or in this case changing the term. I think that if the select code also allowed the current package to appear that this would be a feature available. One could then either add it or not. 0 Quote Link to comment Share on other sites More sharing options...
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