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moving domains from DirectI/ResellerClub to NetEarthOne


hpham

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NE1 not very helpful, my account was hacked into and the hacker placed domain orders with NE1, which used funds in my NE1 account, when i contacted them and provided them with proof of the hacking they told me that i could not be refunded as my account was my responsibility. It took me to send NE1 a note from Trading Stanmdards to say as proof was give of and illegal hacking on my account then they had to cancel all the domains and refund me. It took weeks to get a refund from them and then they told me to go as they did not want my custom

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NE1 not very helpful, my account was hacked into and the hacker placed domain orders with NE1, which used funds in my NE1 account, when i contacted them and provided them with proof of the hacking they told me that i could not be refunded as my account was my responsibility. It took me to send NE1 a note from Trading Stanmdards to say as proof was give of and illegal hacking on my account then they had to cancel all the domains and refund me. It took weeks to get a refund from them and then they told me to go as they did not want my custom

 

Thats very interesting, care telling me who you are?

 

As :

A) Trading standard have never contacted me,

B) Refunds are never a problem, you can always have your money back as long as it is available on your account and not spent, now, if it was a hacked account (bearing in mind it was your whmcs admin account) that was hacked, how is that my fault? (and you can always delete domains and get a refund less $1.00)

C) If you are who I think you are, and I think you're the chap that changed his PP account and complained to Nominet because you registered the wrong domain name (ie. check your spelling next time) the reason your PP refund took so long is because you changed the account email address from which you funded NE1.

 

I can only assume all this because I as yet have never received a complaint, and only 1 person as far as I know has had their WHMCS admin account hacked and I have told them there account is permanently suspended.

 

However if you arent that person, I would surely like to know who you are. But please come back here,

 

Chris

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hello,

 

i no understand http://www.netearthone.com/ is a resellerclub company is one reseller intro the Directi, you only go to change your account under a reseller.

 

Hi Zoilodiaz,

 

Thats where you're incorrect, we are an ICANN accredited registrar. We use the same platform as RC granted, but, then so does loads of other registrars!

 

Regards,

Chris

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  • 5 weeks later...
this company work whit the same modulo directi?

 

Hi Zoilodiaz,

 

Sorry it has taken me a few days to answer, we have just completed our office move...

 

We have our own module in whmcs, called Netearthone. This is basically the same as the RC module as ours is a copy of theirs.

 

If you want all domains in one account (customer in ne1), you can use the directi module.

 

If you want a quick howto on setting up the ne1 module, just request the howto via our support desk.

 

Regards,

Chris

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