Drac0 Posted November 26, 2008 Share Posted November 26, 2008 I have a client who registered the wrong .tld, bought .com instead of .org. I'm trying to find documentation in my reseller club account that says what to do about this. Is it possible to change it? If so how? I'm still looking through the kb, but as of yet have not found the answer. Thanks for any help on this matter! 0 Quote Link to comment Share on other sites More sharing options...
[JSH]John Posted November 26, 2008 Share Posted November 26, 2008 You can cancel it but I think you need to contact support to do this. You'll be charged .25 cents I think. I can't be certain as I've never had to cancel a domain. 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted November 26, 2008 Author Share Posted November 26, 2008 I've already placed a ticket with support about this, just trying to get my client's issue resolved as soon as possible. I can't find anything in the KB regarding this. 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted November 26, 2008 Author Share Posted November 26, 2008 For anyone searching this in the future this is listed under Domain Name Deletion > Manual Deletion Thanks Matt for the timely response! 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted November 26, 2008 Share Posted November 26, 2008 register the .org for them and explain to client how to "park" the .com 0 Quote Link to comment Share on other sites More sharing options...
Drac0 Posted November 26, 2008 Author Share Posted November 26, 2008 I suggested that, they registered the domain name for 5 years and since its a non-profit animal shelter on a very limited budget, they said they couldn't allow the extra expense. 0 Quote Link to comment Share on other sites More sharing options...
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