Beatle Posted November 9, 2008 Share Posted November 9, 2008 Hello, it was just brought to my attention that my WHMCS is not doing any reoccuring billing at all. I have many clients that were supposed to have paid in Oct but, never received an invoice at all, and the WHMCS never suspended them either. It is as if the paying users are being treated as free users. Any ideas what I may have set wrong? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted November 9, 2008 Share Posted November 9, 2008 You'd need to give a bit more info than you have here to make a valid guess. A wild guess, maybe you haven't set up the pricing as recurring, instead as a once off billing item? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted November 10, 2008 Share Posted November 10, 2008 Has the cron been running, what does the cron job activity email say? 0 Quote Link to comment Share on other sites More sharing options...
Beatle Posted November 10, 2008 Author Share Posted November 10, 2008 What more info should I give? I am using v3.7.2. I have not received any email about cron activity? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted November 11, 2008 Share Posted November 11, 2008 In that case I'd check to make sure your cron is running correctly. 0 Quote Link to comment Share on other sites More sharing options...
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