crazyfish Posted October 20, 2008 Share Posted October 20, 2008 Did I miss something in my setup? The last time someone ordered a domain it was held until I approved it, this morning I received an order for hosting and a domain the hosting account is awaiting approval but the domain got registered right away. The visitor made a payment via paypal. This order turned out to be fraud but why did the domain get registered right away? I'm running 3.7.2 what settings should I check to make sure this doesn't happen again? 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted October 20, 2008 Share Posted October 20, 2008 Products/Services => Edit Product => Module Settings Automatically create the account as soon as an order is placedAutomatically create the account as soon as the first payment is received Automatically create the account when you manually accept a pending order Do not automatically setup this account 0 Quote Link to comment Share on other sites More sharing options...
crazyfish Posted October 20, 2008 Author Share Posted October 20, 2008 Products/Services => Edit Product => Module Settings That's for the hosting, which is fine as it is pending. It's the domain name that reg'd without my approval. 0 Quote Link to comment Share on other sites More sharing options...
sparky Posted October 20, 2008 Share Posted October 20, 2008 DIRECT QUOTE FROM THE WIKI Accepting Pending Orders Whenever an order is placed in WHMCS, it comes in as a pending order. To view pending orders, go to Orders > List Pending Orders. From there you can accept or deny the order. It is important to note that while all orders are pending until activated, the items in that order - hosting accounts and domains - will be automatically activated based on your auto setup options and auto registration options. So if you have them set for instantly upon payment that will be done while the order remains pending. This is to ensure you manually review each order you get. LINK: http://wiki.whmcs.com/Order_Management 0 Quote Link to comment Share on other sites More sharing options...
crazyfish Posted October 20, 2008 Author Share Posted October 20, 2008 But where is the auto registration setting? I saw one for auto process a renewal if payment is made but a new domain order is not a renewal. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted October 20, 2008 WHMCS CEO Share Posted October 20, 2008 Config > Domain Pricing > Automatic Registration - it's a dropdown menu for each TLD - you need to ensure it's set to None for the TLDs you don't want auto registering on payment. Matt 0 Quote Link to comment Share on other sites More sharing options...
crazyfish Posted October 20, 2008 Author Share Posted October 20, 2008 Config > Domain Pricing > Automatic Registration - it's a dropdown menu for each TLD - you need to ensure it's set to None for the TLDs you don't want auto registering on payment. Matt Thanks, the .com was set to enom. I've changed it to none. 0 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted October 20, 2008 Share Posted October 20, 2008 (edited) Since you do have 72 hours to cancel a domain name and get a refund (at RC anyway, not sure about enom) would it be more trouble just to get the refund for this fraud purchase, or would it be more work to manually approval each registration each time? Edited October 20, 2008 by R-n-R 0 Quote Link to comment Share on other sites More sharing options...
crazyfish Posted October 20, 2008 Author Share Posted October 20, 2008 I don't do a lot of domains, so it would be easy for me to just approve the order. I use whmcs mostly to bill my design client and usually I input there orders manually. Yes enom allows me to cancel the domain and get a refund. 0 Quote Link to comment Share on other sites More sharing options...
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