Jump to content

[FIXED] Smarty Error In Ticket Subject

Recommended Posts

A client just submitted a ticket without a subject, and the subject defaulted to:




When replying to the ticket we got the following error:


Fatal error: Smarty error: [in emailtpl:emailsubject line 1]: syntax error: unrecognized tag 'none' (Smarty_Compiler.class.php, line 583) in /home/username/public_html/clients/libs/Smarty.class.php on line 1095


To workaround the problem, we modified the subject and removed the { } characters.

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated