D9Hosting Posted October 3, 2008 Share Posted October 3, 2008 A client just submitted a ticket without a subject, and the subject defaulted to: {none} When replying to the ticket we got the following error: Fatal error: Smarty error: [in emailtpl:emailsubject line 1]: syntax error: unrecognized tag 'none' (Smarty_Compiler.class.php, line 583) in /home/username/public_html/clients/libs/Smarty.class.php on line 1095 To workaround the problem, we modified the subject and removed the { } characters. Link to comment Share on other sites More sharing options...
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