hpham Posted September 20, 2008 Share Posted September 20, 2008 I have set up my WHMCS using SSL at https://the-link-here I can go to https://the-link-here without any trouble all the time. But when going to https://the-link-here/admin, sometimes it shows me error Your license key xxxxxxxxxxxxxxxxx is invalid. Possible reasons for this include: * An incorrect license key has been used * The IP Address your system is using has changed * The domain you are using has changed * The directory you are using has changed You can reissue your license from the WHMCS client area to save the new IP, Domain & Directory settings and get your WHMCS system working again. Want to change your license key? Click here Pay attention that it's happening sometimes only, but it's really annoying. When I have this error, I go to http://the-link-here/admin, then back to https://the-link-here/admin, it's working back. Is there any other one facing to this trouble? 0 Quote Link to comment Share on other sites More sharing options...
hpham Posted September 20, 2008 Author Share Posted September 20, 2008 Another note: I have reissued my license to make sure it's applied to the correct folder. But the error keeps coming back 0 Quote Link to comment Share on other sites More sharing options...
bluetreehost Posted November 16, 2008 Share Posted November 16, 2008 Hello, I am having the same issue. However I've found that a reissue is not necessary. I get the license error, every 5 days or so, when I visit: https://www.domain.com/whmcsdir/admin/ Reloading doesn't work. In order to fix it, I simply have to visit http://www.domain.com/whmcsdir/admin/ (without SSL), and the login page comes up fine. Then browsing back to https://www.domain.com/whmcsdir/admin/ shows that it is working right. So basically, it seems like it is not able to check the license via SSL, which doesn't really make sense since its only the connection from your browser to the WHMCS instance using SSL. It shouldn't impact how the server 'phones home' to check on your license status. Matt, any ideas? Thanks, -Dave 0 Quote Link to comment Share on other sites More sharing options...
bluetreehost Posted April 2, 2009 Share Posted April 2, 2009 Curious if anyone else has this issue? My only thought on a fix is to create a cron job to pull up http://domain.com/whmcs/admin/ every once in a while to keep the license valid. Seems like a poor man's fix though! 0 Quote Link to comment Share on other sites More sharing options...
simplybe Posted April 2, 2009 Share Posted April 2, 2009 I use https all the time and never had this issue, the only thing i can suggest is the firewall. Have you checked your firewall has port 443 open both TCP_IN & out ? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted April 2, 2009 Share Posted April 2, 2009 If it was a firewall blocking the port it would never work. Possibly it's that cURL with SSL isn't working or enabled, and the license check only happens when connecting via http. 0 Quote Link to comment Share on other sites More sharing options...
simplybe Posted April 2, 2009 Share Posted April 2, 2009 whmcs would work fine in https but it may not be able to open an outgoing connection to the licence server on port 443 rather than port 80 ? Just a thought 0 Quote Link to comment Share on other sites More sharing options...
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