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Adding existing domain to existing client


9DollarDomains

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This MUST be staring me right in the face, but I can't see how to do it? I have an existing customer that has existing domains with us, his domain isn't in the WHMCS billing software. It's in our eNom account, but was never imported into WHMCS when we migrated from WhoisCart originally.

 

So, I just want to add that domain to his client account. If I want to create a client account, that's just 'Add New Client', but I don't see any equivalent to 'Add New Domain' in there. I've added him as a client, but after that, all I really see is add order - and it wants it to be a new registration (which it isn't) or a transfer (which it isn't) - so I'm confused, and any help would be appreciated. :)

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You should just add a new order to the client and select "Transfer" although the domain won't actually be transfered. Just enter a bogus EPP key. In the new version 3.7.1 I believe you will also be able to select "Register" for an existing domain when "ordered" through the admin.

 

Remember to check "Don't send email" and "Don't generate invoice" if you don't want your customer to notice it.

 

Your domain can now be managed as usual under the Domains tab of the client.

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